Blitzscaling

23 results back to index

Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies by Reid Hoffman, Chris Yeh

"Susan Fowler" uber, activist fund / activist shareholder / activist investor, adjacent possible, Airbnb, Amazon Web Services, Andy Rubin, autonomous vehicles, Benchmark Capital, bitcoin, Blitzscaling, blockchain, Bob Noyce, business intelligence, Cambridge Analytica, Chuck Templeton: OpenTable:, cloud computing, CRISPR, crowdsourcing, cryptocurrency, Daniel Kahneman / Amos Tversky, data science, database schema, DeepMind, Didi Chuxing, discounted cash flows, Elon Musk, fake news, Firefox, Ford Model T, forensic accounting, fulfillment center, Future Shock, George Gilder, global pandemic, Google Hangouts, Google X / Alphabet X, Greyball, growth hacking, high-speed rail, hockey-stick growth, hydraulic fracturing, Hyperloop, initial coin offering, inventory management, Isaac Newton, Jeff Bezos, Joi Ito, Khan Academy, late fees, Lean Startup, Lyft, M-Pesa, Marc Andreessen, Marc Benioff, margin call, Mark Zuckerberg, Max Levchin, minimum viable product, move fast and break things, Network effects, Oculus Rift, oil shale / tar sands, PalmPilot, Paul Buchheit, Paul Graham, Peter Thiel, pre–internet, Quicken Loans, recommendation engine, ride hailing / ride sharing, Salesforce, Sam Altman, Sand Hill Road, Saturday Night Live, self-driving car, shareholder value, sharing economy, Sheryl Sandberg, Silicon Valley, Silicon Valley startup, Skype, smart grid, social graph, SoftBank, software as a service, software is eating the world, speech recognition, stem cell, Steve Jobs, subscription business, synthetic biology, Tesla Model S, thinkpad, three-martini lunch, transaction costs, transport as a service, Travis Kalanick, Uber for X, uber lyft, web application, winner-take-all economy, work culture , Y Combinator, yellow journalism

Software Is Eating (and Saving) the World The Types of Scaling The Three Basics of Blitzscaling The Five Stages of Blitzscaling The Three Key Techniques of Blitzscaling Part II: Business Model Innovation Designing to Maximize Growth: The Four Growth Factors Designing to Maximize Growth: The Two Growth Limiters Proven Business Model Patterns The Underlying Principles of Business Model Innovation Analyzing a Few Billion-Dollar Business Models Part III: Strategy Innovation When Should I Start to Blitzscale? When Should I Stop Blitzscaling? Can I Choose Not to Blitzscale? Blitzscaling Is Iterative How Blitzscaling Strategy Changes in Each Stage How the Role of the Founder Changes in Each Stage Part IV: Management Innovation Eight Key Transitions Nine Counterintuitive Rules of Blitzscaling The Never-ending Need for Change Part V: The Broader Landscape of Blitzscaling Blitzscaling Beyond High Tech Blitzscaling Within a Larger Organization Blitzscaling Beyond Business Blitzscaling in Greater Silicon Valley Other Blitzscaling Regions to Watch China: The Land of Blitzscaling Defending Against Blitzscaling Part VI: Responsible Blitzscaling Blitzscaling in Society Framework for Responsible Blitzscaling The Response Spectrum Balancing Responsibility and Velocity as the Organization Grows Conclusion Acknowledgments Appendix A: Disclosures Appendix B: The Blitzscalers Appendix C: CS183C Essays FOREWORD BY BILL GATES I’ve known Reid Hoffman for years.

…

Blitzscaling Is Iterative How Blitzscaling Strategy Changes in Each Stage How the Role of the Founder Changes in Each Stage Part IV: Management Innovation Eight Key Transitions Nine Counterintuitive Rules of Blitzscaling The Never-ending Need for Change Part V: The Broader Landscape of Blitzscaling Blitzscaling Beyond High Tech Blitzscaling Within a Larger Organization Blitzscaling Beyond Business Blitzscaling in Greater Silicon Valley Other Blitzscaling Regions to Watch China: The Land of Blitzscaling Defending Against Blitzscaling Part VI: Responsible Blitzscaling Blitzscaling in Society Framework for Responsible Blitzscaling The Response Spectrum Balancing Responsibility and Velocity as the Organization Grows Conclusion Acknowledgments Appendix A: Disclosures Appendix B: The Blitzscalers Appendix C: CS183C Essays FOREWORD BY BILL GATES I’ve known Reid Hoffman for years. Our friendship started on my visits to Silicon Valley to meet with Greylock Partners, the venture capital firm where Reid is a partner, so I could learn about the companies they were investing in.

…

Even though the stories of their companies’ rise were very different in many ways, the one thing they all had in common was an extreme, unwieldy, risky, inefficient, do-or-die approach to growth. In this book, we draw lessons from these world-leading companies to explain the nuts and bolts of how to blitzscale, when to blitzscale, why to blitzscale, and the global impact of the companies that are blitzscaling all around you right this second. This quest will take us all over the globe, but one place in particular stands out. SILICON VALLEY: THE PERFECT PLACE TO DECODE BLITZSCALING Although companies have successfully blitzscaled on every continent except for Antarctica, the most prominent and most concentrated set of examples comes from California’s Silicon Valley.

Masters of Scale: Surprising Truths From the World's Most Successful Entrepreneurs by Reid Hoffman, June Cohen, Deron Triff

"Susan Fowler" uber, 23andMe, 3D printing, Airbnb, Anne Wojcicki, Ben Horowitz, bitcoin, Blitzscaling, Broken windows theory, Burning Man, call centre, chief data officer, clean water, collaborative consumption, COVID-19, crowdsourcing, data science, desegregation, do well by doing good, Elon Musk, financial independence, fulfillment center, gender pay gap, global macro, growth hacking, hockey-stick growth, Internet of things, knowledge economy, late fees, Lean Startup, lone genius, Marc Benioff, Mark Zuckerberg, minimum viable product, move fast and break things, Network effects, Paul Graham, Peter Thiel, polynesian navigation, race to the bottom, remote working, RFID, Ronald Reagan, Rubik’s Cube, Ruby on Rails, Salesforce, Sam Altman, Sheryl Sandberg, Silicon Valley, Silicon Valley startup, social distancing, Steve Jobs, Susan Wojcicki, TaskRabbit, TechCrunch disrupt, TED Talk, the long tail, the scientific method, Tim Cook: Apple, Travis Kalanick, two and twenty, work culture , Y Combinator, zero day, Zipcar

“This really became a foundational story for us,” Rana says, “a story of strategic patience—of knowing who we are and what we stand for.” I generally favor blitzscaling, or superfast growth. It’s a proven method of getting explosive momentum behind your idea. I believe that blitzscaling, or the pursuit of rapid growth by prioritizing speed over efficiency, even in the face of uncertainty, is the way that the great technology companies of the future will be built. When you’re trying to win a winner-take-most market, the right strategy is to reach critical scale first, generating long-term competitive advantages that make it nearly impossible for any competitor to overtake you. In order to blitzscale, you need a war chest—and you need it fast, so you can outpace your competition.

…

So show your work early. Show it often. And above all, don’t hole up in your garage and try to perfect your product on your own. You’ll be wasting not only your time; you’ll also be wasting your window of opportunity. You can read more about this topic in Blitzscaling, where “Launch a Product That Embarrasses You” is #4 on my list of Counterintuitive Rules of Blitzscaling. * * * — One of the biggest champions of experimentation in Silicon Valley has been Mark Zuckerberg, whose early mantra—“Move fast and break things”—was a foundation for Facebook’s success. And the company continues to experiment constantly today, even at its current size—though its mantra now is “Move fast with stable infrastructure.”

…

As an angel investor and later an investor with Greylock Partners, he was among the first to spot the potential in paradigm-shifting companies like Airbnb, Facebook, Zynga, Aurora, and Dropbox, among many others. Reid has even created new and original language on the subject, such as the term “blitzscaling,” which refers to the pursuit of aggressive growth by prioritizing speed over efficiency, or risk-intelligent scaling. So as the host of the Masters of Scale podcast, it makes sense that he would help to scale the podcast series itself, turning it into one of the most popular and influential of its kind—a dependable place to find hard-fought wisdom, a resource entrepreneurs and business leaders turn to in times of opportunity and in times of crisis.

The Power Law: Venture Capital and the Making of the New Future by Sebastian Mallaby

"Susan Fowler" uber, 23andMe, 90 percent rule, Adam Neumann (WeWork), adjacent possible, Airbnb, Apple II, barriers to entry, Ben Horowitz, Benchmark Capital, Big Tech, bike sharing, Black Lives Matter, Blitzscaling, Bob Noyce, book value, business process, charter city, Chuck Templeton: OpenTable:, Clayton Christensen, clean tech, cloud computing, cognitive bias, collapse of Lehman Brothers, Colonization of Mars, computer vision, coronavirus, corporate governance, COVID-19, cryptocurrency, deal flow, Didi Chuxing, digital map, discounted cash flows, disruptive innovation, Donald Trump, Douglas Engelbart, driverless car, Dutch auction, Dynabook, Elon Musk, Fairchild Semiconductor, fake news, family office, financial engineering, future of work, game design, George Gilder, Greyball, guns versus butter model, Hacker Ethic, Henry Singleton, hiring and firing, Hyperloop, income inequality, industrial cluster, intangible asset, iterative process, Jeff Bezos, John Markoff, junk bonds, Kickstarter, knowledge economy, lateral thinking, liberal capitalism, Louis Pasteur, low interest rates, Lyft, Marc Andreessen, Mark Zuckerberg, market bubble, Marshall McLuhan, Mary Meeker, Masayoshi Son, Max Levchin, Metcalfe’s law, Michael Milken, microdosing, military-industrial complex, Mitch Kapor, mortgage debt, move fast and break things, Network effects, oil shock, PalmPilot, pattern recognition, Paul Graham, paypal mafia, Peter Thiel, plant based meat, plutocrats, power law, pre–internet, price mechanism, price stability, proprietary trading, prudent man rule, quantitative easing, radical decentralization, Recombinant DNA, remote working, ride hailing / ride sharing, risk tolerance, risk/return, Robert Metcalfe, ROLM, rolodex, Ronald Coase, Salesforce, Sam Altman, Sand Hill Road, self-driving car, shareholder value, side project, Silicon Valley, Silicon Valley startup, Skype, smart grid, SoftBank, software is eating the world, sovereign wealth fund, Startup school, Steve Jobs, Steve Wozniak, Steven Levy, super pumped, superconnector, survivorship bias, tech worker, Teledyne, the long tail, the new new thing, the strength of weak ties, TikTok, Travis Kalanick, two and twenty, Uber and Lyft, Uber for X, uber lyft, urban decay, UUNET, vertical integration, Vilfredo Pareto, Vision Fund, wealth creators, WeWork, William Shockley: the traitorous eight, Y Combinator, Zenefits

Theoretically, a really huge amount of venture dollars might represent an overcorrection: when buccaneers like Masayoshi Son are setting the pace, the anti-blitzscaling critique may have merit. But buccaneer blitzscaling is not the fault of venture capital as it is usually practiced: recall that Bill Gurley was horrified by Uber’s burn rate. After the humiliation of WeWork, even Son claimed to be chastened. One last point about blitzscaling is worth noting. The goal of the blitzscaler is to establish market power—something approaching monopoly. This can harm society in three ways: overmighty companies may underpay suppliers and workers, overcharge consumers, and stifle innovation.

…

The moral and political justification for tough market competition is that it should be fair. If the market is rigged, it loses legitimacy. No economic system is perfectly free from distortions, so the question is whether blitzscaling rises to the level where the distortions are pernicious. If it could be shown that subsidized unicorns are elbowing aside more efficient incumbents, then blitzscaling might be harming the overall efficiency of the economy. At the height of the blitzscaling frenzy in 2018, two academics tried to make this claim. “Money-losing firms can continue operating and undercutting incumbents for far longer than previously,” they wrote.

…

Finally, there is the third broad area of complaint: that venture capital encourages out-of-control disrupters. This line of criticism is often a reaction against “blitzscaling” at companies such as Uber. Coined by Reid Hoffman, a venture capitalist at Greylock and before that the founder of LinkedIn, the term referred originally to an obligation more than a choice: in network industries, winner-takes-all logic obliges startups to race for scale before competitors achieve it.[28] But, in the hands of less thoughtful investors, “blitzscaling” has come to mean little more than “get rich quick,” a phrase to be filed alongside other notorious war cries, from Masayoshi Son’s injunction to be “crazier, faster, bigger” to Mark Zuckerberg’s call to “move fast and break things.”

Billion Dollar Loser: The Epic Rise and Spectacular Fall of Adam Neumann and WeWork by Reeves Wiedeman

Adam Neumann (WeWork), Airbnb, asset light, barriers to entry, Black Lives Matter, Blitzscaling, Burning Man, call centre, carbon footprint, company town, coronavirus, corporate governance, COVID-19, cryptocurrency, digital nomad, do what you love, Donald Trump, driverless car, dumpster diving, East Village, eat what you kill, Elon Musk, Erlich Bachman, fake news, fear of failure, Gavin Belson, Gordon Gekko, housing crisis, index fund, Jeff Bezos, low interest rates, Lyft, Marc Benioff, margin call, Mark Zuckerberg, Masayoshi Son, Maui Hawaii, medical residency, Menlo Park, microapartment, mortgage debt, Network effects, new economy, prosperity theology / prosperity gospel / gospel of success, reality distortion field, ride hailing / ride sharing, Salesforce, Sand Hill Road, sharing economy, Sheryl Sandberg, Silicon Valley, Silicon Valley startup, Skype, Snapchat, SoftBank, software as a service, sovereign wealth fund, starchitect, stealth mode startup, Steve Jobs, Steve Wozniak, subscription business, TechCrunch disrupt, the High Line, Tim Cook: Apple, too big to fail, Travis Kalanick, Uber for X, uber lyft, Vision Fund, WeWork, zero-sum game

But practically every atmospheric force of the 2010s was encouraging Adam to do precisely what Masa was enabling. WeWork’s growth-at-all-costs plan epitomized an increasingly popular Silicon Valley strategy known as blitzscaling, a term coined by Reid Hoffman, the cofounder of LinkedIn, who had begun teaching a course on the subject at Stanford—“CS183C: Technology-Enabled Blitzscaling.” In a follow-up book, Hoffman acknowledged that blitzscaling could seem counterintuitive. “It involves purposefully and intentionally doing things that don’t make sense according to traditional business thinking,” he wrote. The idea was to not worry too much about risks and costs that might bother a traditional businessperson.

…

In a perfect world, you became too big to fail. Hoffman admitted that blitzscaling had its dangers. In a final section, titled “Responsible Blitzscaling,” he said there was a difficult balance required “in marrying responsibility and velocity” and that while start-up founders “may benefit from behaving like ethical pirates, they should never behave like sociopathic criminals.” He was worried less about ethics than the kind of negative PR that befell Kalanick and Uber. Adam expressed little interest in slowing down. One morning in early 2018, with his own blitzscaling campaign fully operational, Adam flew to Seattle to meet with Howard Schultz, the former CEO of Starbucks.

…

For someone like Gomel, and the other mid-career executives joining WeWork’s senior ranks from more traditional companies, this was a rare opportunity to experience blitzscaling outside the tech world, and to reap the riches that could come with it. It quickly became clear to many of Gomel’s new colleagues that he was being groomed to potentially be WeWork’s next CEO: Adam would step down, having led the company through its blitzscaling phase, becoming chairman of WeWork’s board, where he could continue pushing his vision while a seasoned operator like Gomel led WeWork into a new phase as a public company.

The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions...and Created Plenty of Controversy by Leigh Gallagher

Abraham Maslow, Airbnb, Amazon Web Services, barriers to entry, Ben Horowitz, Bernie Sanders, Blitzscaling, cloud computing, crowdsourcing, data science, don't be evil, Donald Trump, East Village, Elon Musk, fixed-gear, gentrification, geopolitical risk, growth hacking, Hacker News, hockey-stick growth, housing crisis, iterative process, Jeff Bezos, John Zimmer (Lyft cofounder), Jony Ive, Justin.tv, Lyft, Marc Andreessen, Marc Benioff, Mark Zuckerberg, medical residency, Menlo Park, Network effects, Paul Buchheit, Paul Graham, performance metric, Peter Thiel, RFID, Salesforce, Sam Altman, Sand Hill Road, Saturday Night Live, sharing economy, Sheryl Sandberg, side project, Silicon Valley, Silicon Valley startup, South of Market, San Francisco, Startup school, Steve Jobs, TaskRabbit, TED Talk, the payments system, Tony Hsieh, traumatic brain injury, Travis Kalanick, uber lyft, Y Combinator, yield management

Siegler, “Airbnb Tucked In Nearly 800% Growth in 2010; Caps Off The Year with a Slick Video,” TechCrunch, January 6, 2011, https://techcrunch.com/2011/01/06/airbnb-2010/. 47 just $7.8 million: Tricia Duryee, “Airbnb Raises $112 Million for Vacation Rental Business,” AllThingsD, July 24, 2011, http://allthingsd.com/20110724/airbnb-raises-112-million-for-vacation-rental-business/. 48 Lacy, then at TechCrunch: “Brian Chesky on the Success of Airbnb,” interview by Sarah Lacy, TechCrunch, video, December 26, 2011, https://techcrunch.com/video/brian-chesky-on-the-success-of-airbnb/517158894/. 49 claimed ten thousand listings: Alexia Tsotsis, “Airbnb Freaks Out Over Wimdu,” TechCrunch, June 9, 2011, https://techcrunch.com/2011/06/09/airbnb. 49 (“Technology-Enabled Blitzscaling”): Reid Hoffman, “Blitzscaling 18: Brian Chesky on Launching Airbnb and the Challenges of Scale,” Stanford University, November 30, 2015, https://www.youtube.com/watch?v=W608u6sBFpo. 55 “‘How do I not die?’”: Ibid. Chapter 3: Airbnb Nation 59 Punta Mita, Mexico: Francesca Bacardi, “No Resort Necessary!

…

It comprised only forty people at the time, and they knew they needed to claim the European market, and fast—Airbnb couldn’t call itself a travel company and not be available all over the world, particularly in Europe. (“It would be like a cell phone without a signal—there would be no reason to exist,” Chesky said during an interview with Reid Hoffman at Hoffman’s Stanford University class “Technology-Enabled Blitzscaling.”) Sure enough, soon the Samwer brothers made a proposition to Airbnb to sell it Wimdu. It prompted a major moment of soul-searching for Airbnb. By now having access to the top minds in Silicon Valley, as Chesky recounted to Hoffman’s students, he asked for advice from a growing panel of high-octane advisers: Mark Zuckerberg, Andrew Mason, Paul Graham, and Hoffman.

…

They were readying the launch of the next chapter in their company’s history, the entry into the market for the rest of the trip beyond accommodations. It was a project two years in the making and, as we will see, a significant departure. “I know how to start a product—I started one,” Chesky told an audience at Reid Hoffman’s “Blitzscaling” course at Stanford. “But how do you start a new product inside an existing business that’s successful?” Chesky assumed it would be just like getting the original product going the first time, he said, but, as he discovered, it was much more complicated: you may have more funding and many more resources, but people don’t understand why you’re pushing them to do something else; they want to stay focused on their original mission.

Transaction Man: The Rise of the Deal and the Decline of the American Dream by Nicholas Lemann

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, Abraham Maslow, Affordable Care Act / Obamacare, Airbnb, airline deregulation, Alan Greenspan, Albert Einstein, augmented reality, basic income, Bear Stearns, behavioural economics, Bernie Sanders, Black-Scholes formula, Blitzscaling, buy and hold, capital controls, Carl Icahn, computerized trading, Cornelius Vanderbilt, corporate governance, cryptocurrency, Daniel Kahneman / Amos Tversky, data science, deal flow, dematerialisation, diversified portfolio, Donald Trump, Elon Musk, Eugene Fama: efficient market hypothesis, Fairchild Semiconductor, financial deregulation, financial innovation, fixed income, future of work, George Akerlof, gig economy, Glass-Steagall Act, Henry Ford's grandson gave labor union leader Walter Reuther a tour of the company’s new, automated factory…, Ida Tarbell, index fund, information asymmetry, invisible hand, Irwin Jacobs, Joi Ito, Joseph Schumpeter, junk bonds, Kenneth Arrow, Kickstarter, life extension, Long Term Capital Management, Mark Zuckerberg, Mary Meeker, mass immigration, means of production, Metcalfe’s law, Michael Milken, money market fund, Mont Pelerin Society, moral hazard, Myron Scholes, Neal Stephenson, new economy, Norman Mailer, obamacare, PalmPilot, Paul Samuelson, Performance of Mutual Funds in the Period, Peter Thiel, price mechanism, principal–agent problem, profit maximization, proprietary trading, prudent man rule, public intellectual, quantitative trading / quantitative finance, Ralph Nader, Richard Thaler, road to serfdom, Robert Bork, Robert Metcalfe, rolodex, Ronald Coase, Ronald Reagan, Sand Hill Road, Savings and loan crisis, shareholder value, short selling, Silicon Valley, Silicon Valley ideology, Silicon Valley startup, Snow Crash, Social Responsibility of Business Is to Increase Its Profits, Steve Jobs, TaskRabbit, TED Talk, The Nature of the Firm, the payments system, the strength of weak ties, Thomas Kuhn: the structure of scientific revolutions, Thorstein Veblen, too big to fail, transaction costs, universal basic income, War on Poverty, white flight, working poor

Foundations of Sociometry, Group Psychotherapy and Sociodrama, Beacon, 1953. “The Strength of Weak Ties”: Mark S. Granovetter, “The Strength of Weak Ties,” American Journal of Sociology, Volume 78, Number 6 (May 1973), 1360–80. “much as levies were imposed”: Hoffman, Blitzscaling, 84. As a young engineer: Author’s interview with Bob Metcalfe. “First prize is a Cadillac Eldorado”: Hoffman, Blitzscaling, 11. In 2014 Hoffman and two of his protégés: See Reid Hoffman, Ben Casnocha, and Chris Yeh, The Alliance: Managing Talent in the Networked Age, Harvard Business Review Press, 2014. The Start-Up of You: Reid Hoffman and Ben Casnocha, The Start-Up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career, Crown Business, 2012.

…

Five years on, LinkedIn had thirty-two million members—but Facebook had a hundred million. What if Facebook decided to start a business-oriented offshoot? LinkedIn kept pushing. To the distress of its public relations department, which didn’t appreciate the association with the Third Reich, Hoffman likes to use the term “blitzscaling” to describe his preferred way of doing business. That was the ethos at LinkedIn. Hoffman hired a chief executive officer named Jeff Weiner, a man so obsessed with the company that a system check by LinkedIn’s engineers revealed that he was logged off of the site for only thirty minutes a day, between 3:30 and 4:00 in the morning.

…

Most days, including on weekends, he would also meet someone for breakfast at a coffee shop and someone else, usually a person who was more of a peer, for dinner at a restaurant. Those meals would usually begin with Hoffman pulling a small notebook out of his pocket and reading an agenda of topics he’d written beforehand in a tiny, indecipherable scrawl: the course on blitzscaling he was teaching at Stanford; the latest video games; politics; wealth management; whether artificial intelligence was more promising than augmented reality, or vice versa. Then he’d ask for the other person’s list, and they’d start the conversation. Moonfaced, with small, animated features, thick glasses, and an unruly tousle of brown hair, he would become more excited and pay less attention to his food as he talked, roughly in proportion to the grandiosity and world-changing aspects of the idea he and his companion were discussing.

System Error by Rob Reich

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, 2021 United States Capitol attack, A Declaration of the Independence of Cyberspace, Aaron Swartz, AI winter, Airbnb, airport security, Alan Greenspan, Albert Einstein, algorithmic bias, AlphaGo, AltaVista, artificial general intelligence, Automated Insights, autonomous vehicles, basic income, Ben Horowitz, Berlin Wall, Bernie Madoff, Big Tech, bitcoin, Blitzscaling, Cambridge Analytica, Cass Sunstein, clean water, cloud computing, computer vision, contact tracing, contact tracing app, coronavirus, corporate governance, COVID-19, creative destruction, CRISPR, crowdsourcing, data is the new oil, data science, decentralized internet, deep learning, deepfake, DeepMind, deplatforming, digital rights, disinformation, disruptive innovation, Donald Knuth, Donald Trump, driverless car, dual-use technology, Edward Snowden, Elon Musk, en.wikipedia.org, end-to-end encryption, Fairchild Semiconductor, fake news, Fall of the Berlin Wall, Filter Bubble, financial engineering, financial innovation, fulfillment center, future of work, gentrification, Geoffrey Hinton, George Floyd, gig economy, Goodhart's law, GPT-3, Hacker News, hockey-stick growth, income inequality, independent contractor, informal economy, information security, Jaron Lanier, Jeff Bezos, Jim Simons, jimmy wales, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, John Perry Barlow, Lean Startup, linear programming, Lyft, Marc Andreessen, Mark Zuckerberg, meta-analysis, minimum wage unemployment, Monkeys Reject Unequal Pay, move fast and break things, Myron Scholes, Network effects, Nick Bostrom, Northpointe / Correctional Offender Management Profiling for Alternative Sanctions, NP-complete, Oculus Rift, OpenAI, Panopticon Jeremy Bentham, Parler "social media", pattern recognition, personalized medicine, Peter Thiel, Philippa Foot, premature optimization, profit motive, quantitative hedge fund, race to the bottom, randomized controlled trial, recommendation engine, Renaissance Technologies, Richard Thaler, ride hailing / ride sharing, Ronald Reagan, Sam Altman, Sand Hill Road, scientific management, self-driving car, shareholder value, Sheryl Sandberg, Shoshana Zuboff, side project, Silicon Valley, Snapchat, social distancing, Social Responsibility of Business Is to Increase Its Profits, software is eating the world, spectrum auction, speech recognition, stem cell, Steve Jobs, Steven Levy, strong AI, superintelligent machines, surveillance capitalism, Susan Wojcicki, tech billionaire, tech worker, techlash, technoutopianism, Telecommunications Act of 1996, telemarketer, The Future of Employment, TikTok, Tim Cook: Apple, traveling salesman, Triangle Shirtwaist Factory, trolley problem, Turing test, two-sided market, Uber and Lyft, uber lyft, ultimatum game, union organizing, universal basic income, washing machines reduced drudgery, Watson beat the top human players on Jeopardy!, When a measure becomes a target, winner-take-all economy, Y Combinator, you are the product

Reid Hoffman, the cofounder of LinkedIn and also a partner at the venture capital firm Greylock Partners, explained this through the concept of blitzscaling: “To prioritize speed, you might invest less in security, write code that isn’t scalable, and wait for things to start breaking before you build QA tools and processes. It’s true that all these decisions will lead to problems later on, but you might not have a later on if you take too long to build the product.” Hoffman is no disciple of Milton Friedman, however, as he also wrote, “We believe that the responsibilities of a blitzscaler go beyond simply maximizing shareholder value while obeying the law; you are also responsible for how the actions of your business impact the larger society.”

…

The award, presented at a company all-hands meeting, led to audible gasps when the prize amount was revealed: $10 million to be split among the team. The marriage of technology and capital has come to define the “move fast and break things” culture of Silicon Valley. The countercultural notion of a free and uncontrolled cyberspace has given way to the new mantra of “blitzscaling,” where companies grow as quickly as possible to grab a dominant market position, demonstrate hockey-stick growth to their investors, and lock in any potential network effects before competitors can respond. The monopolistic tendencies of two-sided markets that often appear on the internet only serve to reinforce the “winner-take-all” dominance of the largest players in each market.

…

he would later offer an apology: Will Sturgeon, “‘It Was All My Fault’: VC Says Sorry for Dot-Com Boom and Bust,” ZDNet, July 16, 2001, https://www.zdnet.com/article/it-was-all-my-fault-vc-says-sorry-for-dot-com-boom-and-bust/. “OKRs have helped”: John Doerr, Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs (New York: Penguin, 2018), xii. The countercultural notion: Reid Hoffman and Chris Yeh, Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies (New York: HarperCollins, 2018). “Competition,” he says, “is for losers”: Peter Thiel, “Competition Is for Losers with Peter Thiel (How to Start a Startup 2014: 5),” Y Combinator, uploaded March 22, 2017, https://www.youtube.com/watch?

Tools and Weapons: The Promise and the Peril of the Digital Age by Brad Smith, Carol Ann Browne

"World Economic Forum" Davos, Affordable Care Act / Obamacare, AI winter, air gap, airport security, Alan Greenspan, Albert Einstein, algorithmic bias, augmented reality, autonomous vehicles, barriers to entry, Berlin Wall, Big Tech, Bletchley Park, Blitzscaling, Boeing 737 MAX, business process, call centre, Cambridge Analytica, Celtic Tiger, Charlie Hebdo massacre, chief data officer, cloud computing, computer vision, corporate social responsibility, data science, deep learning, digital divide, disinformation, Donald Trump, Eben Moglen, Edward Snowden, en.wikipedia.org, Hacker News, immigration reform, income inequality, Internet of things, invention of movable type, invention of the telephone, Jeff Bezos, Kevin Roose, Laura Poitras, machine readable, Mark Zuckerberg, minimum viable product, national security letter, natural language processing, Network effects, new economy, Nick Bostrom, off-the-grid, operational security, opioid epidemic / opioid crisis, pattern recognition, precision agriculture, race to the bottom, ransomware, Ronald Reagan, Rubik’s Cube, Salesforce, school vouchers, self-driving car, Sheryl Sandberg, Shoshana Zuboff, Silicon Valley, Skype, speech recognition, Steve Ballmer, Steve Jobs, surveillance capitalism, tech worker, The Rise and Fall of American Growth, Tim Cook: Apple, Wargames Reagan, WikiLeaks, women in the workforce

The economics of information technology turn on spreading R&D and infrastructure costs over the largest number of users possible. This is what drives down prices and creates the network effects needed to turn new applications into market leaders. As LinkedIn cofounder (and Microsoft board member) Reid Hoffman has shown, the ability to “blitzscale” quickly to global leadership is fundamental to technology success.20 But it’s impossible to pursue global leadership if products can’t leave the United States. All this makes a new generation of potential US export controls even more challenging than in the past. It argues for both proceeding with caution and considering new export approaches.

…

For a lot of good reasons, tech companies have traditionally focused first on developing a product or service that is exciting and then on attracting as many users as possible as quickly as possible. There has often been little time or attention beyond this. As Reid Hoffman has captured accurately in his term blitzscaling, a “lightning-fast path” that prioritizes speed over efficiency provides the best approach to developing market-leading technology on a global scale.6 Even when companies achieve this type of leadership position, there remains an ongoing need to move quickly. It’s easy to imagine the concerns that would arise in Silicon Valley when weighty demands threatened to slow down innovation.

…

Sean Gallagher, “Photos of an NSA ‘upgrade’ factory shows Cisco router getting implant,” ARS Technica, May 14, 2014, https://arstechnica.com/tech-policy/2014/05/photos-of-an-nsa-upgrade-factory-show-cisco-router-getting-implant/. Back to note reference 19. Reid Hoffman and Chris Yeh, Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Businesses (New York: Currency, 2018). Back to note reference 20. CHAPTER 15: DEMOCRATIZING THE FUTURE Kai-Fu Lee, AI Superpowers: China, Silicon Valley, and the New World Order (Boston: Houghton Mifflin Harcourt, 2018), 21.

Why Startups Fail: A New Roadmap for Entrepreneurial Success by Tom Eisenmann

Airbnb, Atul Gawande, autonomous vehicles, Ben Horowitz, Big Tech, bitcoin, Blitzscaling, blockchain, call centre, carbon footprint, Checklist Manifesto, clean tech, conceptual framework, coronavirus, corporate governance, correlation does not imply causation, COVID-19, crowdsourcing, Daniel Kahneman / Amos Tversky, data science, Dean Kamen, drop ship, Elon Musk, fail fast, fundamental attribution error, gig economy, growth hacking, Hyperloop, income inequality, initial coin offering, inventory management, Iridium satellite, Jeff Bezos, Jeff Hawkins, Larry Ellison, Lean Startup, Lyft, Marc Andreessen, margin call, Mark Zuckerberg, minimum viable product, Network effects, nuclear winter, Oculus Rift, PalmPilot, Paul Graham, performance metric, Peter Pan Syndrome, Peter Thiel, reality distortion field, Richard Thaler, ride hailing / ride sharing, risk/return, Salesforce, Sam Altman, Sand Hill Road, side project, Silicon Valley, Silicon Valley startup, Skype, social graph, software as a service, Solyndra, speech recognition, stealth mode startup, Steve Jobs, TED Talk, two-sided market, Uber and Lyft, Uber for X, uber lyft, vertical integration, We wanted flying cars, instead we got 140 characters, WeWork, Y Combinator, young professional, Zenefits

Instead, management often chooses to 1) fill the ranks with any “warm body”; 2) pressure current employees to work faster; and 3) scrimp on training, pushing new hires straight into the fray. Under these conditions it’s no surprise that errors keep piling up. Sometimes, to conserve manpower, a startup will simply let the backlog of unanswered queries grow unchecked, frustrating customers. As Reid Hoffman says, “For many blitzscaling companies, the key rule is ‘Provide whatever customer service you can as long as it doesn’t slow you down…and that may mean no service!’ ” Problems can also play out in other operational areas that are short of staff. For example, mistakes may be made in the final inspection at the end of a production line, or in packing orders at a warehouse.

…

The framework adapts elements of McKinsey’s “7-S” framework, described in Tom Peters and Robert Waterman, In Search of Excellence: Lessons from America’s Best-Run Companies (New York: Harper & Row, 1982). Growth can be self-reinforcing: In addition to the references cited for Ch. 2’s discussion of network effects, for analysis of factors that encourage startups to accelerate customer acquisition, see Reid Hoffman and Chris Yeh, Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies (New York: Currency, 2018); Albert Wenger, “Hard Choices: Growth vs. Profitability,” Continuations blog, Oct. 12, 2015; Michael Skok, “Scaling Your Startup: The Deliberator’s Dozen,” LinkedIn blog, July 16, 2013; Thomas Eisenmann, “Scaling a Startup: Pacing Issues,” HBS course note 812099, Nov. 2011 (Nov. 2014 rev.); and Eisenmann, “Internet Companies’ Growth Strategies: Determinants of Investment Intensity and Long-Term Performance,” Strategic Management Journal 27, no. 12 (2006): 1183–1204.

…

The first three S’s pertain: Portions of the sections on Staff and Structure that follow are adapted from Thomas Eisenmann and Alison Wagonfeld, “Scaling a Startup: People and Organizational Issues,” HBS course note 812100, Jan. 2012 (Feb. 2012 rev.). Other perspectives on human capital management challenges in scaling startups are available in Ben Horowitz, The Hard Thing about Hard Things (New York: HarperCollins, 2014); Hoffman and Yeh, Blitzscaling, Part IV; Blumberg, Startup CEO, Part 2; Sam Altman, “Later Stage Advice for Startups,” Y Combinator blog, July 6, 2016; Brian Halligan, “Scale-Up Leadership Lessons I’ve Learned over 9 Years as HubSpot’s CEO,” Medium, Jan. 10, 2016; Mark Suster, “This Is How Companies ‘Level Up’ after Raising Money,” Both Sides blog, Apr. 10, 2014; and Wasserman, Founder’s Dilemmas, Chs. 8 and 10, which address hiring challenges and CEO succession, respectively.

Exponential: How Accelerating Technology Is Leaving Us Behind and What to Do About It by Azeem Azhar

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, 23andMe, 3D printing, A Declaration of the Independence of Cyberspace, Ada Lovelace, additive manufacturing, air traffic controllers' union, Airbnb, algorithmic management, algorithmic trading, Amazon Mechanical Turk, autonomous vehicles, basic income, Berlin Wall, Bernie Sanders, Big Tech, Bletchley Park, Blitzscaling, Boeing 737 MAX, book value, Boris Johnson, Bretton Woods, carbon footprint, Chris Urmson, Citizen Lab, Clayton Christensen, cloud computing, collective bargaining, computer age, computer vision, contact tracing, contact tracing app, coronavirus, COVID-19, creative destruction, crowdsourcing, cryptocurrency, cuban missile crisis, Daniel Kahneman / Amos Tversky, data science, David Graeber, David Ricardo: comparative advantage, decarbonisation, deep learning, deglobalization, deindustrialization, dematerialisation, Demis Hassabis, Diane Coyle, digital map, digital rights, disinformation, Dissolution of the Soviet Union, Donald Trump, Double Irish / Dutch Sandwich, drone strike, Elon Musk, emotional labour, energy security, Fairchild Semiconductor, fake news, Fall of the Berlin Wall, Firefox, Frederick Winslow Taylor, fulfillment center, future of work, Garrett Hardin, gender pay gap, general purpose technology, Geoffrey Hinton, gig economy, global macro, global pandemic, global supply chain, global value chain, global village, GPT-3, Hans Moravec, happiness index / gross national happiness, hiring and firing, hockey-stick growth, ImageNet competition, income inequality, independent contractor, industrial robot, intangible asset, Jane Jacobs, Jeff Bezos, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, John Perry Barlow, Just-in-time delivery, Kickstarter, Kiva Systems, knowledge worker, Kodak vs Instagram, Law of Accelerating Returns, lockdown, low skilled workers, lump of labour, Lyft, manufacturing employment, Marc Benioff, Mark Zuckerberg, megacity, Mitch Kapor, Mustafa Suleyman, Network effects, new economy, NSO Group, Ocado, offshore financial centre, OpenAI, PalmPilot, Panopticon Jeremy Bentham, Peter Thiel, Planet Labs, price anchoring, RAND corporation, ransomware, Ray Kurzweil, remote working, RFC: Request For Comment, Richard Florida, ride hailing / ride sharing, Robert Bork, Ronald Coase, Ronald Reagan, Salesforce, Sam Altman, scientific management, Second Machine Age, self-driving car, Shoshana Zuboff, Silicon Valley, Social Responsibility of Business Is to Increase Its Profits, software as a service, Steve Ballmer, Steve Jobs, Stuxnet, subscription business, synthetic biology, tacit knowledge, TaskRabbit, tech worker, The Death and Life of Great American Cities, The Future of Employment, The Nature of the Firm, Thomas Malthus, TikTok, Tragedy of the Commons, Turing machine, Uber and Lyft, Uber for X, uber lyft, universal basic income, uranium enrichment, vertical integration, warehouse automation, winner-take-all economy, workplace surveillance , Yom Kippur War

Reid Hoffman, who co-founded PayPal and LinkedIn, is fluent in this language. One afternoon in 2016, over mineral water in his offices in Sunnyvale, California, he gave me his new explanation for how tech start-ups grow quickly – ‘blitzscaling’. Entrepreneurs who understand blitzscaling, he said, approach their companies very differently to the older titans of industry. Companies that blitzscale emphasise growth over efficiency. Practically, this means throwing out the traditional manager’s rule book of optimising spending. Instead, aim for growth, even if it is expensive to do so. Peter Thiel, one of Hoffman’s co-founders at PayPal, also has an ideology that focuses on growth.

…

Abu Dhabi, UAE, 250 Acemoglu, Daron, 139 Acorn Computers, 16, 21 Ada Lovelace Institute, 8 additive manufacturing, 43–4, 46, 48, 88, 166, 169, 175–9 Adidas, 176 advertising, 94, 112–13, 116, 117, 227–8 AdWords, 227 aeroponics, 171 Afghanistan, 38, 205 Africa, 177–8, 182–3 Aftenposten, 216 Age of Spiritual Machines, The (Kurzweil), 77 agglomeration, 181 Air Jordan sneakers, 102 Airbnb, 102, 188 aircraft, 49–50 Alexandria, Egypt, 180 AlexNet, 33 Algeciras, HMM 61 Alibaba, 48, 102, 108, 111, 122 Alipay, 111 Allen, Robert, 80 Alphabet, 65, 113–14, 131, 163 aluminium, 170 Amazon, 65, 67–8, 94, 104, 108, 112, 122, 135–6 Alexa, 25, 117 automation, 135–6, 137, 139, 154 collective bargaining and, 163 Covid-19 pandemic (2020–21), 135–6 drone sales, 206 Ecobee and, 117 Go stores, 136 Kiva Systems acquisition (2012), 136 management, 154 Mechanical Turk, 142–3, 144, 145 monopoly, 115, 117, 122 Prime, 136, 154 R&D, 67–8, 113 Ami Pro, 99 Amiga, 16 Anarkali, Lahore, 102 anchoring bias, 74 Android, 85, 94, 117, 120 Angola, 186 Ant Brain, 111 Ant Financial, 111–12 antitrust laws, 114, 119–20 Apache HTTP Server, 242 Appelbaum, Binyamin, 63 Apple, 47, 62, 65, 85, 94, 104, 108, 112, 122 App Store, 105, 112, 115 chip production, 113 Covid-19 pandemic (2019–21), 222–3 data collection, 228 iOS, 85 iPhone, 47, 62, 85, 94, 105 media subscription, 112 watches, 112 APT33 hacker group, 198 Aral, Sinan, 238 Aramco, 108, 198 Armenia, 206–7 Arthur, William Brian, 110, 123 artificial intelligence, 4, 8, 31–4, 54, 88, 113, 249 academic brain drain, 118 automation, 125–42 data and, 31–2, 142 data network effect, 106–7 drone technology and, 208, 214 education and, 88 employment and, 126–7 healthcare and, 88, 103 job interviews and, 153 regulation of, 187, 188 arXiv, 59 Asana, 151 Asian Development Bank, 193 Aslam, Yaseen, 148 Assembly Bill 5 (California, 2019), 148 asymmetric conflict, 206 AT&T, 76, 100 Atari, 16 attack surfaces, 192–3, 196, 209, 210 Aurora, 141 Australia, 102, 197 automation, 125–42 autonomous weapons, 208, 214 Azerbaijan, 173, 206–7 Ballmer, Steve, 85 Bangladesh, 175 banking, 122, 237 Barcelona, Catalonia, 188 Barlow, John Perry, 184 Barrons, Richard, 195, 211 Bartlett, Albert, 73 batteries, 40, 51, 53–4, 250, 251 Battle of the Overpass (1937), 162 Bayraktar TB2 drone, 206 Bee Gees, 72 Bekar, Clifford, 45 Bell Labs, 18 Bell Telephone Company, 100 Benioff, Marc, 108–9 Bentham, Jeremy, 152 Berlin Wall, fall of (1989), 4 Bermuda, 119 Berners-Lee, Timothy, 55, 100, 160, 239 Bessen, James, 46 Bezos, Jeffrey, 135–6 BGI, 41 Biden, Joseph, 225 Bing, 107 biological weapons, 207, 213 biology, 10, 39, 40–42, 44, 46 genome sequencing, 40–41, 90, 229, 234, 245–7, 250, 252 synthetic biology, 42, 46, 69, 174, 245, 250 biopolymers, 42 bits, 18 Black Death (1346–53), 12 BlackBerry, 120 Blair, Tony, 81 Bletchley Park, Buckinghamshire, 22 blitzscaling, 110 Blockbuster, 138 BMW, 177 Boeing, 51, 236 Bol.com, 103 Bollywood, 181 Boole, George, 18 Bork, Robert, 114–15, 117, 119 Bosworth, Andrew, 233 Boyer, Pascal, 75 Boyle, James, 234 BP, 92, 158 brain, 77 Braudel, Fernand, 75 Brave, 242 Brazil, 202 Bremmer, Ian, 187 Bretton Woods Conference (1944), 87 Brexit (2016–20), 6, 168 British Broadcasting Corporation (BBC), 87, 129, 191 Brookings Institution, 130 BT, 123 Bulgaria, 145 Bundy, Willard Legrand, 149 Busan, South Korea, 56 business, 82, 92–124 diminishing returns to scale, 93, 108 economic dynamism and, 117 economies of scale, 50, 92 growth, 110–13 increasing returns to scale, 108–10 intangible economy, 104–7, 118, 156, 175, 180 linear value chains, 101 market share, 93–6, 111 monopolies, 10, 71, 94, 95, 114–24 network effect, 96–101 platform model, 101–3, 219 re-localisation, 11, 166–79, 187, 252, 255 state-sized companies, 11, 67 superstar companies, 10, 94–6 supply chains, 61–2, 166–7, 169, 175, 187, 252, 255 taxation of, 96, 118–19 Butler, Nick, 179 ByteDance, 28 C40 initiative, 189 Cambridge University, 127, 188 cancer, 57–8, 127 Capitol building storming (2021), 225 car industry, 93 carbon emissions, 35, 90, 251 Carlaw, Kenneth, 45 Carnegie, Andrew, 112 Carnegie Mellon University, 131 Catholic Church, 83, 88 censorship, 216–17, 224–6, 236 Central Intelligence Agency (CIA), 194 Cerebras, 34 cervical smears, 57–8 chemical weapons, 207, 213 Chen, Brian, 228 chewing gum, 78 Chicago Pile-1 reactor, 64 Chile, 170 China automation in, 127, 137 brainwave reading in, 152 Covid-19 pandemic (2019–21), 245 drone technology in, 207 Great Firewall, 186, 201 Greater Bay Area, 182 horizontal expansion in, 111–12 manufacturing in, 176 misinformation campaigns, 203 raw materials, demand for, 178 Singles’ Day, 48 social credit systems, 230 superstar companies in, 95 US, relations with, 166 chips, 19–22, 28–9, 48–9, 52, 113, 251 Christchurch massacre (2019), 236 Christensen, Clayton, 24 CIPD, 153 cities, 11, 75, 169, 179–84, 188, 255 Clegg, Nick, 225–6, 235 climate change, 90, 169, 187, 189, 251, 252 cloud computing, 85, 112 Cloudflare, 200 cluster bombs, 213 CNN, 185, 190 coal, 40, 65, 172 Coase, Ronald, 92 Coca-Cola, 93 code is law, 220–22, 235 cold fusion, 113–14 Cold War (1947–91), 194, 212, 213 collective bargaining, 147, 149, 154, 156, 162–5 Colombia, 145 colonialism, 167 Columbus, Christopher, 4 combination, 53–7 Comical Ali, 201 commons, 234–5, 241–3, 256 companies, see business comparative advantage, 170 complex systems, 2 compounding, 22–3, 28 CompuServe, 100 computing, 4, 10, 15–36, 44, 46, 249 artificial intelligence, 4, 8, 31–4, 54, 88 cloud computing, 85, 112 internet, 47–8, 55, 65, 84 Law of Accelerating Returns, 30–31, 33, 35 machining, 43 Moore’s Law, see Moore’s Law quantum computing, 35 transistors, 18–22, 28–9, 48–9, 52 conflict, 87, 189, 190–215 attack surfaces, 192–3, 196, 209, 210 cyberattacks, 11, 114, 140, 181, 187, 190–200, 209–14, 256 de-escalation, 212–13 drone technology, 11, 192, 204–9, 214, 256 institutional change and, 87 misinformation, 11, 191, 192, 200–204, 209, 212, 217, 225 new wars, 194 non-proliferation, 213–14 re-localisation and, 189, 193, 194, 209 consent of the networked, 223 Costco, 67 Coursera, 58 Covid-19 pandemic (2019–21), 12–13, 59, 78–9, 131, 245–9 automation and, 127, 135, 136 cities and, 183 contact-tracing apps, 222–3 gig economy and, 146 lockdowns, 12, 152, 176, 183, 246 manufacturing and, 176 misinformation and, 202–4, 247–8 preprint servers and, 60 recession (2020–21), 178 remote working and, 146, 151, 153 supply chains and, 169, 246 vaccines, 12, 202, 211, 245–7 workplace cultures and, 151, 152 cranks, 54 credit ratings, 162, 229 critical thinking skills, 212 Croatia, 145 Crocker, David, 55 crowdsourcing, 143–4 Cuba, 203 Cuban missile crisis (1962), 99, 212 cultural lag, 85 cyberattacks, 11, 114, 140, 181, 187, 190–200, 209–14, 256 CyberPeace Institute, 214 Daniel, Simon, 173–4 Dar es Salaam, Tanzania, 183 Darktrace, 197 data, 8, 11, 71, 217–19, 226–31, 235, 237–42, 256 AI and, 8, 32, 33, 58, 106 compensation for, 239 commons, 242 cyberattacks and, 196 doppelgängers, 219, 226, 228, 239 interoperability and, 237–9 network effects, 106–7, 111 protection laws, 186, 226 rights, 240 Daugherty, Paul, 141 DDT (dichlorodiphenyltrichloroe thane), 253 death benefits, 151 Dediu, Horace, 24, 30 deep learning, 32–4, 54, 58, 127 deforestation, 251 dehumanisation, 71, 154, 158 deindustrialisation, 168 Deliveroo, 154, 163 Delphi, 100 dematerialised techniques, 166, 175 Denmark, 58, 160, 199–200, 257 Deutsche Bank, 130 Diamandis, Peter, 5 Dickens, Charles, 80 digital cameras, 83–4 Digital Geneva Convention, 211 Digital Markets Act (EU, 2020), 122 digital minilateralism, 188 Digital Nations group, 188 Digital Services Act (EU, 2020), 123 diminishing returns, 93, 108 disinformation, see misinformation DoorDash, 147, 148, 248 dot-com bubble (1995–2000), 8, 108, 150 Double Irish tax loophole, 119 DoubleClick, 117 drone technology, 11, 192, 204–9, 214, 256 Dubai, UAE, 43 Duke University, 234 dystopia, 208, 230, 253 Eagan, Nicole, 197 eBay, 98, 121 Ecobee, 120 economies of scale, 50, 92 Economist, The, 8, 65, 119, 183, 239 economists, 63 Edelman, 3 education artificial intelligence and, 88 media literacy, 211–12 Egypt, 145, 186 Elance, 144 electric cars, 51, 69, 75, 173–4, 177, 250 electricity, 26, 45, 46, 54, 157, 249–50 see also energy Electronic Frontier Foundation, 184 email, 6, 55 embodied institutions, 82 employment, 10, 71, 125–65 automation, 125–42 collective bargaining, 147, 149, 154, 156, 162–5 dehumanisation and, 71, 154, 158 flexicurity, 160–61, 257 gig economy, 10, 71, 142–9, 153, 162, 164, 239, 252, 255 income inequality, 155–8, 161, 168 lump of labour fallacy, 139 management, 149–54, 158–9 protections, 85–6, 147–9 reskilling, 159–60 universal basic income (UBI), 160, 189 Enclosure, 234–5, 241 energy, 11, 37–8, 39–40, 44, 46, 172–4, 250 cold fusion, 113–14 fossil fuels, 40, 159, 172, 250 gravitational potential, 53 solar power, 37–8, 53, 65, 77, 82, 90, 171, 172, 173, 249, 250, 251 storage, 40, 53, 114, 173–4, 250, 251 wind power, 39–40, 52 Energy Vault, 53–4, 173 Engels, Friedrich, 81 Engels’ pause, 80, 81 environmental movement, 73 Epic Games, 116 estate agents, 100 Estonia, 188, 190–91, 200, 211 Etzion Airbase, Sinai Peninsula, 195 European Commission, 116, 122, 123 European Space Agency, 56 European Union, 6, 82, 147, 186, 226 Excel, 99 exogeny, 2 exponential gap, 9, 10, 67–91, 70, 89, 253 cyber security and, 193 institutions and, 9, 10, 79–88, 90 mathematical understanding and, 71–5 predictions and, 75–9 price declines and, 68–9 superstar companies and, 10, 94–124 exponential growth bias, 73 Exponential View, 8–9 externalities, 97 extremism, 232–4 ExxonMobil, 65, 92 Facebook, 27, 28, 65, 94, 104, 108, 122, 216–17, 218, 219, 221–2, 223 advertising business, 94, 228 censorship on, 216–17, 224–6, 236 collective bargaining and, 164 data collection on, 228, 239–40 extremism and, 233–4 Instagram acquisition (2012), 117, 120 integrity teams, 234 interoperability, 237–8 Kenosha unrest shooting (2020), 224 misinformation on, 201, 225 network effect and, 98, 223 Oculus acquisition (2014), 117 pay at, 156–7 Phan photo controversy (2016), 216–17, 224, 225 platform model, 101 polarisation and, 233 relationship status on, 221–2 Rohingya ethnic cleansing (2018), 224, 225 US presidential election (2016), 217 WhatsApp acquisition (2014), 117 facial recognition, 152, 208 Factory Act (UK, 1833), 81 Fairchild Semiconductor, 19, 21 fake news, 201–4 family dinners, 86 farming, 170–72, 251 Farrar, James, 148 fax machines, 97 Federal Aviation Administration (US), 236 feedback loops, 3, 13 fertilizers, 35, 90 5G, 203 Financial Conduct Authority, 122 Financial Times, 183 Finland, 160, 211–12 Fitbit, 158 Fiverr, 144 flashing of headlights, 83 flexicurity, 160, 257 flints, 42 flywheels, 54 Ford, 54, 92, 162 Ford, Gerald, 114 Ford, Henry, 54, 162 Ford, Martin, 125 Fortnite, 116 fossil fuels, 40, 159, 172 France, 100, 138, 139, 147, 163 free-market economics, 63–4 freelance work, 10, 71, 142–9 Frey, Carl, 129, 134, 141 Friedman, Milton, 63–4, 241 Friedman, Thomas, 167 FriendFeed, 238 Friendster, 26 Fudan University, 245 fund management, 132 Galilei, Galileo, 83 gaming, 86 Gates, Bill, 17, 25, 84 gender, 6 General Agreement on Tariffs and Trade, 87 General Data Protection Regulation (GDPR), 226 General Electric, 52 General Motors, 92, 125, 130 general purpose technologies, 10, 45–8 generative adversarial networks (GANs), 58 Geneva Conventions, 193, 199, 209 Genghis Khan, 44 GEnie, 100 genome sequencing, 40–41, 90, 229, 234, 245–7, 250, 252 Germany, 75, 134, 147 Giddens, Anthony, 82 gig economy, 10, 71, 142–9, 153, 162, 164, 239, 252, 255 Gilbreth, Lillian, 150 Ginsparg, Paul, 59 GitHub, 58, 60 GlaxoSmithKline, 229–30 global financial crisis (2007–9), 168 Global Hawk drones, 206 global positioning systems (GPS), 197 globalisation, 11, 62, 64, 156, 166, 167–71, 177, 179, 187, 193 internet and, 185 conflict and, 189, 193, 194 Glocer, Thomas, 56 Go (game), 132 GOAT, 102 Gojek, 103 Golden Triangle, 170 Goldman Sachs, 151 Goodfellow, Ian, 58 Google, 5, 35, 36, 94, 98, 104, 108, 115, 122 advertising business, 94, 112–13, 116, 117, 227 Android, 85, 94, 117, 120 chip production, 113 Covid-19 pandemic (2019–21), 222–3 data network effect, 106–7 death benefits, 151 Double Irish tax loophole, 119 Maps, 113 quantum computing, 35 R&D, 114, 118 vertical integration, 112–13, 116 X, 114 YouTube acquisition (2006), 112, 117 Gopher, 59, 100 GPT-3, 33 Graeber, David, 133–4 Grand Bazaar, Istanbul, 102 Graphcore, 34, 35 graphics chips, 34 Grateful Dead, The, 184 gravitational potential energy, 53 gravity bombs, 195 Greater Bay Area, China, 182 Greenberg, Andy, 199 Gross, Bill, 53 Grove, Andrew, 17 GRU (Glavnoje Razvedyvatel’noje Upravlenije), 199 Guangzhou, Guangdong, 182 Guardian, 8, 125, 154, 226, 227 Guiyang, Guizhou, 166 H1N1 virus, 75 Habermas, Jürgen, 218 Hard Times (Dickens), 80 Hardin, Garrett, 241 Harop drones, 207–8 Harpy drones, 207–8 Harvard University, 150, 218, 220, 221, 253 healthcare artificial intelligence and, 57–8, 88, 103 data and, 230, 239, 250–51 wearable devices and, 158, 251 Helsinki, Finland, 160 Herlev Hospital, Denmark, 58 Hinton, Geoffrey, 32, 126–7 HIPA Act (US, 1996), 230 Hitachi, 152 Hobbes, Thomas, 210 Hoffman, Josh, 174 Hoffman, Reid, 110, 111 Holmes, Edward, 245 homophily, 231–4 Hong Kong, 182 horizontal expansion, 111–12, 218 Houston Islam protests (2016), 203 Houthis, 206 Howe, Jeff, 143 Hsinchu, Taiwan, 181 Hughes, Chris, 217 Hull, Charles, 43 Human + Machine (Daugherty), 141 human brain, 77 human genome, 40–41, 90, 229, 234, 250 human resources, 150 Hussein, Saddam, 195 Hyaline, 174 hydroponics, 171 hyperinflation, 75 IBM, 17, 21, 47, 98 IDC, 219 Ideal-X, 61 Ikea, 144 Illumina, 41 Ilves, Toomas Hendrik, 190 ImageNet, 32 immigration, 139, 168, 183–4 Impossible Foods, 69 Improv, 99 income inequality, 155–8, 161, 168 India, 103, 145, 181, 186, 224, 253, 254 Indonesia, 103 Industrial Revolution (1760–1840), 79–81, 157, 235 informational networks, 59–60 ING, 178 innovation, 14, 117 Innovator’s Dilemma, The (Christensen), 24 Instagram, 84, 117, 120, 121, 237 institutions, 9, 10, 79–88, 90–91 path dependence, 86–7 punctuated equilibrium, 87–8 intangible economy, 104–7, 118, 156, 175, 180 integrated circuits, 19 Intel, 16–17, 19, 163 intellectual property law, 82 Intermediate-Range Nuclear Forces Treaty (1987), 237 International Alliance of App-Based Transport Workers, 164 International Court of Justice, 224 International Criminal Court, 208 International Energy Agency, 77, 82 International Labour Organization, 131 International Monetary Fund (IMF), 87, 167, 187 international organisations, 82 International Organization for Standardization, 55, 61 International Rescue Committee, 184 International Telecommunication Union, 55 internet, 7, 47–8, 55, 65, 72, 75, 84–5, 88, 115, 184–6 code is law, 220–22, 235 data and, 11, 32, 71 informational networks, 59–60 localisation, 185–6 lockdowns and, 12 network effect, 100–101 online shopping, 48, 61, 62, 75, 94, 102, 135 platform model and, 102 public sphere and, 223 standardisation, 55 Wi-Fi, 151 interoperability, 55, 120–22, 237–9, 241, 243, 256–7 iPhone, 47, 62, 85, 94, 115, 175 Iran, 186, 196, 198, 203, 206 Iraq, 195–6, 201, 209 Ireland, 57–8, 119 Islamic State, 194, 233 Israel, 37, 188, 195–6, 198, 206, 207–8 Istanbul, Turkey, 102 Jacobs, Jane, 182 Japan, 37, 152, 171, 174 Jasanoff, Sheila, 253 JD.com, 137 Jena, Rajesh, 127 Jio, 103 job interviews, 153, 156 John Paul II, Pope, 83 Johnson, Boris, 79 Jumia, 103 just in time supply chains, 61–2 Kahneman, Daniel, 74 KakaoTalk, 27 Kaldor, Mary, 194 Kapor, Mitchell, 99 Karunaratne, Sid, 140–41, 151 Kenosha unrest shooting (2020), 224 Keynes, John Maynard, 126, 158 Khan, Lina, 119 Khartoum, Sudan, 183 Kim Jong-un, 198 King’s College London, 179 Kiva Systems, 136 Kobo360, 145 Kodak, 83–4, 88 Kranzberg, Melvin, 254 Krizhevsky, Alex, 32–3, 34 Kubursi, Atif, 178 Kurdistan Workers’ Party, 206 Kurzweil, Ray, 29–31, 33, 35, 77 Lagos, Nigeria, 182 Lahore, Pakistan, 102 landmines, 213 Law of Accelerating Returns, 30–31, 33, 35 Laws of Motion, 20 learning by doing, 48, 53 Leggatt, George, 148 Lemonade, 56 Lessig, Larry, 220–21 Leviathan (Hobbes), 210 Li Fei-Fei, 32 life expectancy, 25, 26 light bulbs, 44, 157 Lime, 27 Limits to Growth, The (Meadows et al.), 73 linear value chains, 101 LinkedIn, 26, 110, 121, 237, 238 Linkos Group, 197 Linux OS, 242 Lipsey, Richard, 45 lithium-ion batteries, 40, 51 lithium, 170 localism, 11, 166–90, 252, 255 log files, 227 logarithmic scales, 20 logic gates, 18 logistic curve, 25, 30, 51, 52, 69–70 London, England, 180, 181, 183 London Underground, 133–4 looms, 157 Lordstown Strike (1972), 125 Lotus Development Corporation, 99 Luddites, 125, 253 Lufa Farms, 171–2 Luminate, 240 lump of labour fallacy, 139 Lusaka, Zambia, 15 Lyft, 146, 148 machine learning, 31–4, 54, 58, 88, 127, 129, 143 MacKinnon, Rebecca, 223 Maersk, 197, 199, 211 malaria, 253 Malaysia Airlines Flight 17 shootdown (2014), 199 Malta, 114 Malthus, Thomas, 72–3 malware, 197 Man with the Golden Gun, The (1974 film), 37 manufacturing, 10, 39, 42–4, 46, 166–7, 175–9 additive, 43–4, 46, 48, 88, 166, 169, 175–9 automation and, 130 re-localisation, 175–9 subtractive, 42–3 market saturation, 25–8, 51, 52 market share, 93–6, 111 Marshall, Alfred, 97 Massachusetts Institute of Technology, 18, 147, 202, 238 Mastercard, 98 May, Theresa, 183 Mayors for a Guaranteed Income, 189 McCarthy, John, 31 McKinsey, 76, 94 McMaster University, 178 measles, 246 Mechanical Turk, 142–3, 144, 145 media literacy, 211–12 meningitis, 246 Mexico, 202 microorganisms, 42, 46, 69 Microsoft, 16–17, 65, 84–5, 88, 98–9, 100, 105, 108, 122, 221 Bing, 107 cloud computing, 85 data collection, 228 Excel, 99 internet and, 84–5, 100 network effect and, 99 Office software, 98–9, 110, 152 Windows, 85, 98–9 Workplace Productivity scores, 152 Mill, John Stuart, 193 miniaturisation, 34–5 minimum wage, 147, 161 misinformation, 11, 191, 192, 200–204, 209, 212, 217, 225, 247–8 mobile phones, 76, 121 see also smartphones; telecom companies Moderna, 245, 247 Moixa, 174 Mondelez, 197, 211 Mongol Empire (1206–1368), 44 monopolies, 10, 71, 94, 95, 114–24, 218, 255 Monopoly (board game), 82 Montreal, Quebec, 171 mood detection systems, 152 Moore, Gordon, 19, 48 Moore’s Law, 19–22, 26, 28–9, 31, 34, 63, 64, 74 artificial intelligence and, 32, 33–4 Kodak and, 83 price and, 41–2, 51, 68–9 as social fact, 29, 49 superstar companies and, 95 time, relationship with, 48–9 Moravec, Hans, 131 Moravec’s paradox, 131–2 Motorola, 76 Mount Mercy College, Cork, 57 Mozilla Firefox, 242 Mumbai, India, 181 mumps, 246 muskets, 54–5 MySpace, 26–7 Nadella, Satya, 85 Nagorno-Karabakh War (2020), 206–7 napalm, 216 NASA (National Aeronautics and Space Administration), 56 Natanz nuclear site, Iran, 196 National Health Service (NHS), 87 nationalism, 168, 186 NATO (North Atlantic Treaty Organization), 191, 213 Netflix, 104, 107, 109, 136, 137, 138, 139, 151, 248 Netherlands, 103 Netscape Communicator, 6 networks, 58–62 network effects, 96–101, 106, 110, 121, 223 neural networks, 32–4 neutral, technology as, 5, 220–21, 254 new wars, 194 New York City, New York, 180, 183 New York Times, 3, 125, 190, 228 New Zealand, 188, 236 Newton, Isaac, 20 Nigeria, 103, 145, 182, 254 Niinistö, Sauli, 212 Nike, 102 nitrogen fertilizers, 35 Nixon, Richard, 25, 114 Nobel Prize, 64, 74, 241 Nokia, 120 non-state actors, 194, 213 North Korea, 198 North Macedonia, 200–201 Norway, 173, 216 NotPetya malware, 197, 199–200, 211, 213 Novell, 98 Noyce, Robert, 19 NSO Group, 214 nuclear weapons, 193, 195–6, 212, 237 Nuremberg Trials (1945–6), 208 O’Reilly, Tim, 107 O’Sullivan, Laura, 57–8, 60 Obama, Barack, 205, 214, 225 Ocado, 137 Ocasio-Cortez, Alexandria, 239 Oculus, 117 oDesk, 144 Ofcom, 8 Ofoto, 84 Ogburn, William, 85 oil industry, 172, 250 Houthi drone attacks (2019), 206 OAPEC crisis (1973–4), 37, 258 Shamoon attack (2012), 198 Standard Oil breakup (1911), 93–4 Olduvai, Tanzania, 42 online shopping, 48, 61, 62, 75, 94, 102, 135 open-source software, 242 Openreach, 123 Operation Opera (1981), 195–6, 209 opium, 38 Orange, 121 Organisation for Economic Co-operation and Development (OECD), 119, 167 Osborne Computer Corporation, 16 Osborne, Michael, 129 Osirak nuclear reactor, Iraq, 195–6, 209 Ostrom, Elinor, 241 Oxford University, 129, 134, 203, 226 pace of change, 3 pagers, 87 Pakistan, 145, 205 palladium, 170 PalmPilot, 173 panopticon, 152 Paris, France, 181, 183 path dependence, 86 PayPal, 98, 110 PC clones, 17 PeerIndex, 8, 201, 237 Pegasus, 214 PeoplePerHour, 144 PepsiCo, 93 Perez, Carlota, 46–7 pernicious polarization, 232 perpetual motion, 95, 106, 107, 182 Petersen, Michael Bang, 75 Phan Thi Kim Phuc, 216–17, 224, 225 pharmaceutical industry, 6, 93, 250 phase transitions, 4 Philippines, 186, 203 Phillips Exeter Academy, 150 phishing scams, 211 Phoenix, Arizona, 134 photolithography, 19 Pigou, Arthur Cecil, 97 Piketty, Thomas, 160 Ping An Good Doctor, 103, 250 Pix Moving, 166, 169, 175 PKK (Partîya Karkerên Kurdistanê), 206 Planet Labs, 69 platforms, 101–3, 219 PlayStation, 86 plough, 157 Polanyi, Michael, 133 polarisation, 231–4 polio, 246 population, 72–3 Portify, 162 Postel, Jon, 55 Postings, Robert, 233 Predator drones, 205, 206 preprints, 59–60 price gouging, 93 price of technology, 22, 68–9 computing, 68–9, 191, 249 cyber-weapons, 191–2 drones, 192 genome sequencing, 41–2, 252 renewable energy, 39–40, 250 printing press, 45 public sphere, 218, 221, 223 Pulitzer Prize, 216 punctuated equilibrium, 87–8 al-Qaeda, 205, 210–11 Qatar, 198 quantum computing, 35 quantum physics, 29 quarantines, 12, 152, 176, 183, 246 R&D (research and development), 67–8, 113, 118 racial bias, 231 racism, 225, 231, 234 radicalisation pathways, 233 radiologists, 126 Raford, Noah, 43 Raz, Ze’ev, 195, 209 RB, 197 re-localisation, 11, 166–90, 253, 255 conflict and, 189, 193, 194, 209 Reagan, Ronald, 64, 163 religion, 6, 82, 83 resilience, 257 reskilling, 159–60 responsibility gap, 209 Restrepo, Pascual, 139 Reuters, 8, 56, 132 revolutions, 87 Ricardo, David, 169–70, 177 rights, 240–41 Rise of the Robots, The (Ford), 125 Rittenhouse, Kyle, 224 Roche, 67 Rockefeller, John, 93 Rohingyas, 224 Rome, ancient, 180 Rose, Carol, 243 Rotterdam, Netherlands, 56 Rule of Law, 82 running shoes, 102, 175–6 Russell, Stuart, 31, 118 Russian Federation, 122 disinformation campaigns, 203 Estonia cyberattacks (2007), 190–91, 200 Finland, relations with, 212 Nagorno-Karabakh War (2020), 206 nuclear weapons, 237 Ukraine cyberattacks (2017), 197, 199–200 US election interference (2016), 217 Yandex, 122 S-curve, 25, 30, 51, 52, 69–70 al-Sahhaf, Muhammad Saeed, 201 Salesforce, 108–9 Saliba, Samer, 184 salt, 114 Samsung, 93, 228 San Francisco, California, 181 Sandel, Michael, 218 Sanders, Bernard, 163 Sandworm, 197, 199–200, 211 Santander, 95 Sasson, Steve, 83 satellites, 56–7, 69 Saturday Night Fever (1977 soundtrack), 72 Saudi Arabia, 108, 178, 198, 203, 206 Schmidt, Eric, 5 Schwarz Gruppe, 67 Second Machine Age, The (Brynjolfsson and McAfee), 129 self-driving vehicles, 78, 134–5, 141 semiconductors, 18–22, 28–9, 48–9, 52, 113, 251 September 11 attacks (2001), 205, 210–11 Shamoon virus, 198 Shanghai, China, 56 Shannon, Claude, 18 Sharp, 16 Shenzhen, Guangdong, 182 shipping containers, 61–2, 63 shopping, 48, 61, 62, 75, 94, 102, 135 Siemens, 196 silicon chips, see chips Silicon Valley, 5, 7, 15, 24, 65, 110, 129, 223 Sinai Peninsula, 195 Sinclair ZX81, 15, 17, 21, 36 Singapore, 56 Singles’ Day, 48 Singularity University, 5 SixDegrees, 26 Skydio R1 drone, 208 smartphones, 22, 26, 46, 47–8, 65, 86, 88, 105, 111, 222 Smith, Adam, 169–70 sneakers, 102, 175–6 Snow, Charles Percy, 7 social credit systems, 230 social media, 26–8 censorship on, 216–17, 224–6, 236 collective bargaining and, 164 data collection on, 228 interoperability, 121, 237–8 market saturation, 25–8 misinformation on, 192, 201–4, 217, 247–8 network effect, 98, 223 polarisation and, 231–4 software as a service, 109 solar power, 37–8, 53, 65, 77, 82, 90, 171, 172, 173, 249, 250, 251 SolarWinds, 200 Solberg, Erna, 216 South Africa, 170 South Korea, 188, 198, 202 Southey, Robert, 80 sovereignty, 185, 199, 214 Soviet Union (1922–91), 185, 190, 194, 212 Spain, 170, 188 Spanish flu pandemic (1918–20), 75 Speedfactory, Ansbach, 176 Spire, 69 Spotify, 69 Sputnik 1 orbit (1957), 64, 83 stagflation, 63 Standard and Poor, 104 Standard Oil, 93–4 standardisation, 54–7, 61, 62 Stanford University, 32, 58 Star Wars franchise, 99 state-sized companies, 11, 67 see also superstar companies states, 82 stirrups, 44 Stockholm International Peace Research Institute, 208 Stockton, California, 160 strategic snowflakes, 211 stress tests, 237 Stuxnet, 196, 214 Sudan, 183 superstar companies, 10, 11, 67, 94–124, 218–26, 252, 255 blitzscaling, 110 collective bargaining and, 163 horizontal expansion, 111–12, 218 increasing returns to scale, 108–10 innovation and, 117–18 intangible economy, 104–7, 118, 156 interoperability and, 120–22, 237–9 monopolies, 114–24, 218 network effect, 96–101, 121 platform model, 101–3, 219 taxation of, 118–19 vertical expansion, 112–13 workplace cultures, 151 supply chains, 61–2, 166–7, 169, 175, 187, 252 surveillance, 152–3, 158 Surviving AI (Chace), 129 Sutskever, Ilya, 32 synthetic biology, 42, 46, 69, 174, 245, 250 Syria, 186 Taiwan, 181, 212 Talkspace, 144 Tallinn, Estonia, 190 Tang, Audrey, 212 Tanzania, 42, 183 TaskRabbit, 144 Tasmania, Australia, 197 taxation, 10, 63, 96, 118–19 gig economy and, 146 superstar companies and, 118–19 Taylor, Frederick Winslow, 150, 152, 153, 154 Tel Aviv, Israel, 181 telecom companies, 122–3 Tencent, 65, 104, 108, 122 territorial sovereignty, 185, 199, 214 Tesco, 67, 93 Tesla, 69, 78, 113 Thailand, 176, 203 Thatcher, Margaret, 64, 163 Thelen, Kathleen, 87 Thiel, Peter, 110–11 3D printing, see additive manufacturing TikTok, 28, 69, 159–60, 219 Tisné, Martin, 240 Tomahawk missiles, 207 Toyota, 95 trade networks, 61–2, 166–7, 169, 175 trade unions, see collective bargaining Trading Places (1983 film), 132 Tragedy of the Commons, The (Hardin), 241 transistors, 18–22, 28–9, 48–9, 52, 113, 251 transparency, 236 Treaty of Westphalia (1648), 199 TRS-80, 16 Trump, Donald, 79, 119, 166, 201, 225, 237 Tufekci, Zeynep, 233 Turing, Alan, 18, 22 Turkey, 102, 176, 186, 198, 202, 206, 231 Tversky, Amos, 74 23andMe, 229–30 Twilio, 151 Twitch, 225 Twitter, 65, 201, 202, 219, 223, 225, 237 two cultures, 7, 8 Uber, 69, 94, 102, 103, 106, 142, 144, 145 Assembly Bill 5 (California, 2019), 148 engineering jobs, 156 London ban (2019), 183, 188 London protest (2016), 153 pay at, 147, 156 satisfaction levels at, 146 Uber BV v Aslam (2021), 148 UiPath, 130 Ukraine, 197, 199 Unilever, 153 Union of Concerned Scientists, 56 unions, see collective bargaining United Arab Emirates, 43, 198, 250 United Autoworkers Union, 162 United Kingdom BBC, 87 Biobank, 242 Brexit (2016–20), 6, 168 collective bargaining in, 163 Covid-19 epidemic (2020–21), 79, 203 DDT in, 253 digital minilateralism, 188 drone technology in, 207 flashing of headlights in, 83 Golden Triangle, 170 Google and, 116 Industrial Revolution (1760–1840), 79–81 Luddite rebellion (1811–16), 125, 253 misinformation in, 203, 204 National Cyber Force, 200 NHS, 87 self-employment in, 148 telecom companies in, 123 Thatcher government (1979–90), 64, 163 United Nations, 87, 88, 188 United States antitrust law in, 114 automation in, 127 Battle of the Overpass (1937), 162 Capitol building storming (2021), 225 China, relations with, 166 Cold War (1947–91), 194, 212, 213 collective bargaining in, 163 Covid-19 epidemic (2020–21), 79, 202–4 Cyber Command, 200, 210 DDT in, 253 drone technology in, 205, 214 economists in, 63 HIPA Act (1996), 230 Kenosha unrest shooting (2020), 224 Lordstown Strike (1972), 125 manufacturing in, 130 misinformation in, 202–4 mobile phones in, 76 nuclear weapons, 237 Obama administration (2009–17), 205, 214 polarisation in, 232 presidential election (2016), 199, 201, 217 presidential election (2020), 202–3 Reagan administration (1981–9), 64, 163 self-employment in, 148 September 11 attacks (2001), 205, 210–11 shipping containers in, 61 shopping in, 48 solar energy research, 37 Standard Oil breakup (1911), 93–4 taxation in, 63, 119 Trump administration (2017–21), 79, 119, 166, 168, 201, 225, 237 Vietnam War (1955–75), 216 War on Terror (2001–), 205 universal basic income (UBI), 160, 189 universal service obligation, 122 University of Cambridge, 127, 188 University of Chicago, 63 University of Colorado, 73 University of Delaware, 55 University of Oxford, 129, 134, 203, 226 University of Southern California, 55 unwritten rules, 82 Uppsala Conflict Data Program, 194 UpWork, 145–6 USB (Universal Serial Bus), 51 Ut, Nick, 216 utility providers, 122–3 vaccines, 12, 202, 211, 245–7 Vail, Theodore, 100 value-free, technology as, 5, 220–21, 254 Veles, North Macedonia, 200–201 Véliz, Carissa, 226 Venezuela, 75 venture capitalists, 117 vertical expansion, 112–13, 116 vertical farms, 171–2, 251 video games, 86 Vietnam, 61, 175, 216 Virological, 245 Visa, 98 VisiCalc, 99 Vodafone, 121 Vogels, Werner, 68 Wag!

…

.), 73 linear value chains, 101 LinkedIn, 26, 110, 121, 237, 238 Linkos Group, 197 Linux OS, 242 Lipsey, Richard, 45 lithium-ion batteries, 40, 51 lithium, 170 localism, 11, 166–90, 252, 255 log files, 227 logarithmic scales, 20 logic gates, 18 logistic curve, 25, 30, 51, 52, 69–70 London, England, 180, 181, 183 London Underground, 133–4 looms, 157 Lordstown Strike (1972), 125 Lotus Development Corporation, 99 Luddites, 125, 253 Lufa Farms, 171–2 Luminate, 240 lump of labour fallacy, 139 Lusaka, Zambia, 15 Lyft, 146, 148 machine learning, 31–4, 54, 58, 88, 127, 129, 143 MacKinnon, Rebecca, 223 Maersk, 197, 199, 211 malaria, 253 Malaysia Airlines Flight 17 shootdown (2014), 199 Malta, 114 Malthus, Thomas, 72–3 malware, 197 Man with the Golden Gun, The (1974 film), 37 manufacturing, 10, 39, 42–4, 46, 166–7, 175–9 additive, 43–4, 46, 48, 88, 166, 169, 175–9 automation and, 130 re-localisation, 175–9 subtractive, 42–3 market saturation, 25–8, 51, 52 market share, 93–6, 111 Marshall, Alfred, 97 Massachusetts Institute of Technology, 18, 147, 202, 238 Mastercard, 98 May, Theresa, 183 Mayors for a Guaranteed Income, 189 McCarthy, John, 31 McKinsey, 76, 94 McMaster University, 178 measles, 246 Mechanical Turk, 142–3, 144, 145 media literacy, 211–12 meningitis, 246 Mexico, 202 microorganisms, 42, 46, 69 Microsoft, 16–17, 65, 84–5, 88, 98–9, 100, 105, 108, 122, 221 Bing, 107 cloud computing, 85 data collection, 228 Excel, 99 internet and, 84–5, 100 network effect and, 99 Office software, 98–9, 110, 152 Windows, 85, 98–9 Workplace Productivity scores, 152 Mill, John Stuart, 193 miniaturisation, 34–5 minimum wage, 147, 161 misinformation, 11, 191, 192, 200–204, 209, 212, 217, 225, 247–8 mobile phones, 76, 121 see also smartphones; telecom companies Moderna, 245, 247 Moixa, 174 Mondelez, 197, 211 Mongol Empire (1206–1368), 44 monopolies, 10, 71, 94, 95, 114–24, 218, 255 Monopoly (board game), 82 Montreal, Quebec, 171 mood detection systems, 152 Moore, Gordon, 19, 48 Moore’s Law, 19–22, 26, 28–9, 31, 34, 63, 64, 74 artificial intelligence and, 32, 33–4 Kodak and, 83 price and, 41–2, 51, 68–9 as social fact, 29, 49 superstar companies and, 95 time, relationship with, 48–9 Moravec, Hans, 131 Moravec’s paradox, 131–2 Motorola, 76 Mount Mercy College, Cork, 57 Mozilla Firefox, 242 Mumbai, India, 181 mumps, 246 muskets, 54–5 MySpace, 26–7 Nadella, Satya, 85 Nagorno-Karabakh War (2020), 206–7 napalm, 216 NASA (National Aeronautics and Space Administration), 56 Natanz nuclear site, Iran, 196 National Health Service (NHS), 87 nationalism, 168, 186 NATO (North Atlantic Treaty Organization), 191, 213 Netflix, 104, 107, 109, 136, 137, 138, 139, 151, 248 Netherlands, 103 Netscape Communicator, 6 networks, 58–62 network effects, 96–101, 106, 110, 121, 223 neural networks, 32–4 neutral, technology as, 5, 220–21, 254 new wars, 194 New York City, New York, 180, 183 New York Times, 3, 125, 190, 228 New Zealand, 188, 236 Newton, Isaac, 20 Nigeria, 103, 145, 182, 254 Niinistö, Sauli, 212 Nike, 102 nitrogen fertilizers, 35 Nixon, Richard, 25, 114 Nobel Prize, 64, 74, 241 Nokia, 120 non-state actors, 194, 213 North Korea, 198 North Macedonia, 200–201 Norway, 173, 216 NotPetya malware, 197, 199–200, 211, 213 Novell, 98 Noyce, Robert, 19 NSO Group, 214 nuclear weapons, 193, 195–6, 212, 237 Nuremberg Trials (1945–6), 208 O’Reilly, Tim, 107 O’Sullivan, Laura, 57–8, 60 Obama, Barack, 205, 214, 225 Ocado, 137 Ocasio-Cortez, Alexandria, 239 Oculus, 117 oDesk, 144 Ofcom, 8 Ofoto, 84 Ogburn, William, 85 oil industry, 172, 250 Houthi drone attacks (2019), 206 OAPEC crisis (1973–4), 37, 258 Shamoon attack (2012), 198 Standard Oil breakup (1911), 93–4 Olduvai, Tanzania, 42 online shopping, 48, 61, 62, 75, 94, 102, 135 open-source software, 242 Openreach, 123 Operation Opera (1981), 195–6, 209 opium, 38 Orange, 121 Organisation for Economic Co-operation and Development (OECD), 119, 167 Osborne Computer Corporation, 16 Osborne, Michael, 129 Osirak nuclear reactor, Iraq, 195–6, 209 Ostrom, Elinor, 241 Oxford University, 129, 134, 203, 226 pace of change, 3 pagers, 87 Pakistan, 145, 205 palladium, 170 PalmPilot, 173 panopticon, 152 Paris, France, 181, 183 path dependence, 86 PayPal, 98, 110 PC clones, 17 PeerIndex, 8, 201, 237 Pegasus, 214 PeoplePerHour, 144 PepsiCo, 93 Perez, Carlota, 46–7 pernicious polarization, 232 perpetual motion, 95, 106, 107, 182 Petersen, Michael Bang, 75 Phan Thi Kim Phuc, 216–17, 224, 225 pharmaceutical industry, 6, 93, 250 phase transitions, 4 Philippines, 186, 203 Phillips Exeter Academy, 150 phishing scams, 211 Phoenix, Arizona, 134 photolithography, 19 Pigou, Arthur Cecil, 97 Piketty, Thomas, 160 Ping An Good Doctor, 103, 250 Pix Moving, 166, 169, 175 PKK (Partîya Karkerên Kurdistanê), 206 Planet Labs, 69 platforms, 101–3, 219 PlayStation, 86 plough, 157 Polanyi, Michael, 133 polarisation, 231–4 polio, 246 population, 72–3 Portify, 162 Postel, Jon, 55 Postings, Robert, 233 Predator drones, 205, 206 preprints, 59–60 price gouging, 93 price of technology, 22, 68–9 computing, 68–9, 191, 249 cyber-weapons, 191–2 drones, 192 genome sequencing, 41–2, 252 renewable energy, 39–40, 250 printing press, 45 public sphere, 218, 221, 223 Pulitzer Prize, 216 punctuated equilibrium, 87–8 al-Qaeda, 205, 210–11 Qatar, 198 quantum computing, 35 quantum physics, 29 quarantines, 12, 152, 176, 183, 246 R&D (research and development), 67–8, 113, 118 racial bias, 231 racism, 225, 231, 234 radicalisation pathways, 233 radiologists, 126 Raford, Noah, 43 Raz, Ze’ev, 195, 209 RB, 197 re-localisation, 11, 166–90, 253, 255 conflict and, 189, 193, 194, 209 Reagan, Ronald, 64, 163 religion, 6, 82, 83 resilience, 257 reskilling, 159–60 responsibility gap, 209 Restrepo, Pascual, 139 Reuters, 8, 56, 132 revolutions, 87 Ricardo, David, 169–70, 177 rights, 240–41 Rise of the Robots, The (Ford), 125 Rittenhouse, Kyle, 224 Roche, 67 Rockefeller, John, 93 Rohingyas, 224 Rome, ancient, 180 Rose, Carol, 243 Rotterdam, Netherlands, 56 Rule of Law, 82 running shoes, 102, 175–6 Russell, Stuart, 31, 118 Russian Federation, 122 disinformation campaigns, 203 Estonia cyberattacks (2007), 190–91, 200 Finland, relations with, 212 Nagorno-Karabakh War (2020), 206 nuclear weapons, 237 Ukraine cyberattacks (2017), 197, 199–200 US election interference (2016), 217 Yandex, 122 S-curve, 25, 30, 51, 52, 69–70 al-Sahhaf, Muhammad Saeed, 201 Salesforce, 108–9 Saliba, Samer, 184 salt, 114 Samsung, 93, 228 San Francisco, California, 181 Sandel, Michael, 218 Sanders, Bernard, 163 Sandworm, 197, 199–200, 211 Santander, 95 Sasson, Steve, 83 satellites, 56–7, 69 Saturday Night Fever (1977 soundtrack), 72 Saudi Arabia, 108, 178, 198, 203, 206 Schmidt, Eric, 5 Schwarz Gruppe, 67 Second Machine Age, The (Brynjolfsson and McAfee), 129 self-driving vehicles, 78, 134–5, 141 semiconductors, 18–22, 28–9, 48–9, 52, 113, 251 September 11 attacks (2001), 205, 210–11 Shamoon virus, 198 Shanghai, China, 56 Shannon, Claude, 18 Sharp, 16 Shenzhen, Guangdong, 182 shipping containers, 61–2, 63 shopping, 48, 61, 62, 75, 94, 102, 135 Siemens, 196 silicon chips, see chips Silicon Valley, 5, 7, 15, 24, 65, 110, 129, 223 Sinai Peninsula, 195 Sinclair ZX81, 15, 17, 21, 36 Singapore, 56 Singles’ Day, 48 Singularity University, 5 SixDegrees, 26 Skydio R1 drone, 208 smartphones, 22, 26, 46, 47–8, 65, 86, 88, 105, 111, 222 Smith, Adam, 169–70 sneakers, 102, 175–6 Snow, Charles Percy, 7 social credit systems, 230 social media, 26–8 censorship on, 216–17, 224–6, 236 collective bargaining and, 164 data collection on, 228 interoperability, 121, 237–8 market saturation, 25–8 misinformation on, 192, 201–4, 217, 247–8 network effect, 98, 223 polarisation and, 231–4 software as a service, 109 solar power, 37–8, 53, 65, 77, 82, 90, 171, 172, 173, 249, 250, 251 SolarWinds, 200 Solberg, Erna, 216 South Africa, 170 South Korea, 188, 198, 202 Southey, Robert, 80 sovereignty, 185, 199, 214 Soviet Union (1922–91), 185, 190, 194, 212 Spain, 170, 188 Spanish flu pandemic (1918–20), 75 Speedfactory, Ansbach, 176 Spire, 69 Spotify, 69 Sputnik 1 orbit (1957), 64, 83 stagflation, 63 Standard and Poor, 104 Standard Oil, 93–4 standardisation, 54–7, 61, 62 Stanford University, 32, 58 Star Wars franchise, 99 state-sized companies, 11, 67 see also superstar companies states, 82 stirrups, 44 Stockholm International Peace Research Institute, 208 Stockton, California, 160 strategic snowflakes, 211 stress tests, 237 Stuxnet, 196, 214 Sudan, 183 superstar companies, 10, 11, 67, 94–124, 218–26, 252, 255 blitzscaling, 110 collective bargaining and, 163 horizontal expansion, 111–12, 218 increasing returns to scale, 108–10 innovation and, 117–18 intangible economy, 104–7, 118, 156 interoperability and, 120–22, 237–9 monopolies, 114–24, 218 network effect, 96–101, 121 platform model, 101–3, 219 taxation of, 118–19 vertical expansion, 112–13 workplace cultures, 151 supply chains, 61–2, 166–7, 169, 175, 187, 252 surveillance, 152–3, 158 Surviving AI (Chace), 129 Sutskever, Ilya, 32 synthetic biology, 42, 46, 69, 174, 245, 250 Syria, 186 Taiwan, 181, 212 Talkspace, 144 Tallinn, Estonia, 190 Tang, Audrey, 212 Tanzania, 42, 183 TaskRabbit, 144 Tasmania, Australia, 197 taxation, 10, 63, 96, 118–19 gig economy and, 146 superstar companies and, 118–19 Taylor, Frederick Winslow, 150, 152, 153, 154 Tel Aviv, Israel, 181 telecom companies, 122–3 Tencent, 65, 104, 108, 122 territorial sovereignty, 185, 199, 214 Tesco, 67, 93 Tesla, 69, 78, 113 Thailand, 176, 203 Thatcher, Margaret, 64, 163 Thelen, Kathleen, 87 Thiel, Peter, 110–11 3D printing, see additive manufacturing TikTok, 28, 69, 159–60, 219 Tisné, Martin, 240 Tomahawk missiles, 207 Toyota, 95 trade networks, 61–2, 166–7, 169, 175 trade unions, see collective bargaining Trading Places (1983 film), 132 Tragedy of the Commons, The (Hardin), 241 transistors, 18–22, 28–9, 48–9, 52, 113, 251 transparency, 236 Treaty of Westphalia (1648), 199 TRS-80, 16 Trump, Donald, 79, 119, 166, 201, 225, 237 Tufekci, Zeynep, 233 Turing, Alan, 18, 22 Turkey, 102, 176, 186, 198, 202, 206, 231 Tversky, Amos, 74 23andMe, 229–30 Twilio, 151 Twitch, 225 Twitter, 65, 201, 202, 219, 223, 225, 237 two cultures, 7, 8 Uber, 69, 94, 102, 103, 106, 142, 144, 145 Assembly Bill 5 (California, 2019), 148 engineering jobs, 156 London ban (2019), 183, 188 London protest (2016), 153 pay at, 147, 156 satisfaction levels at, 146 Uber BV v Aslam (2021), 148 UiPath, 130 Ukraine, 197, 199 Unilever, 153 Union of Concerned Scientists, 56 unions, see collective bargaining United Arab Emirates, 43, 198, 250 United Autoworkers Union, 162 United Kingdom BBC, 87 Biobank, 242 Brexit (2016–20), 6, 168 collective bargaining in, 163 Covid-19 epidemic (2020–21), 79, 203 DDT in, 253 digital minilateralism, 188 drone technology in, 207 flashing of headlights in, 83 Golden Triangle, 170 Google and, 116 Industrial Revolution (1760–1840), 79–81 Luddite rebellion (1811–16), 125, 253 misinformation in, 203, 204 National Cyber Force, 200 NHS, 87 self-employment in, 148 telecom companies in, 123 Thatcher government (1979–90), 64, 163 United Nations, 87, 88, 188 United States antitrust law in, 114 automation in, 127 Battle of the Overpass (1937), 162 Capitol building storming (2021), 225 China, relations with, 166 Cold War (1947–91), 194, 212, 213 collective bargaining in, 163 Covid-19 epidemic (2020–21), 79, 202–4 Cyber Command, 200, 210 DDT in, 253 drone technology in, 205, 214 economists in, 63 HIPA Act (1996), 230 Kenosha unrest shooting (2020), 224 Lordstown Strike (1972), 125 manufacturing in, 130 misinformation in, 202–4 mobile phones in, 76 nuclear weapons, 237 Obama administration (2009–17), 205, 214 polarisation in, 232 presidential election (2016), 199, 201, 217 presidential election (2020), 202–3 Reagan administration (1981–9), 64, 163 self-employment in, 148 September 11 attacks (2001), 205, 210–11 shipping containers in, 61 shopping in, 48 solar energy research, 37 Standard Oil breakup (1911), 93–4 taxation in, 63, 119 Trump administration (2017–21), 79, 119, 166, 168, 201, 225, 237 Vietnam War (1955–75), 216 War on Terror (2001–), 205 universal basic income (UBI), 160, 189 universal service obligation, 122 University of Cambridge, 127, 188 University of Chicago, 63 University of Colorado, 73 University of Delaware, 55 University of Oxford, 129, 134, 203, 226 University of Southern California, 55 unwritten rules, 82 Uppsala Conflict Data Program, 194 UpWork, 145–6 USB (Universal Serial Bus), 51 Ut, Nick, 216 utility providers, 122–3 vaccines, 12, 202, 211, 245–7 Vail, Theodore, 100 value-free, technology as, 5, 220–21, 254 Veles, North Macedonia, 200–201 Véliz, Carissa, 226 Venezuela, 75 venture capitalists, 117 vertical expansion, 112–13, 116 vertical farms, 171–2, 251 video games, 86 Vietnam, 61, 175, 216 Virological, 245 Visa, 98 VisiCalc, 99 Vodafone, 121 Vogels, Werner, 68 Wag!

The Contrarian: Peter Thiel and Silicon Valley's Pursuit of Power by Max Chafkin

3D printing, affirmative action, Airbnb, anti-communist, bank run, Bernie Sanders, Big Tech, bitcoin, Black Lives Matter, Black Monday: stock market crash in 1987, Blitzscaling, Boeing 747, borderless world, Cambridge Analytica, charter city, cloud computing, cognitive dissonance, Cornelius Vanderbilt, coronavirus, COVID-19, Credit Default Swap, cryptocurrency, David Brooks, David Graeber, DeepMind, digital capitalism, disinformation, don't be evil, Donald Trump, driverless car, Electric Kool-Aid Acid Test, Elon Musk, Ethereum, Extropian, facts on the ground, Fairchild Semiconductor, fake news, Ferguson, Missouri, Frank Gehry, Gavin Belson, global macro, Gordon Gekko, Greyball, growth hacking, guest worker program, Hacker News, Haight Ashbury, helicopter parent, hockey-stick growth, illegal immigration, immigration reform, Internet Archive, Jeff Bezos, John Markoff, Kevin Roose, Kickstarter, Larry Ellison, life extension, lockdown, low interest rates, Lyft, Marc Andreessen, Mark Zuckerberg, Maui Hawaii, Max Levchin, Menlo Park, military-industrial complex, moral panic, move fast and break things, Neal Stephenson, Nelson Mandela, Network effects, off grid, offshore financial centre, oil shale / tar sands, open borders, operational security, PalmPilot, Paris climate accords, Patri Friedman, paypal mafia, Peter Gregory, Peter Thiel, pets.com, plutocrats, Ponzi scheme, prosperity theology / prosperity gospel / gospel of success, public intellectual, QAnon, quantitative hedge fund, quantitative trading / quantitative finance, randomized controlled trial, regulatory arbitrage, Renaissance Technologies, reserve currency, ride hailing / ride sharing, risk tolerance, Robinhood: mobile stock trading app, Ronald Reagan, Sam Altman, Sand Hill Road, self-driving car, sharing economy, Sheryl Sandberg, Silicon Valley, Silicon Valley billionaire, Silicon Valley ideology, Silicon Valley startup, skunkworks, social distancing, software is eating the world, sovereign wealth fund, Steve Bannon, Steve Jobs, Steven Levy, Stewart Brand, surveillance capitalism, TaskRabbit, tech billionaire, tech worker, TechCrunch disrupt, techlash, technology bubble, technoutopianism, Ted Kaczynski, TED Talk, the new new thing, the scientific method, Tim Cook: Apple, transaction costs, Travis Kalanick, Tyler Cowen, Uber and Lyft, uber lyft, Upton Sinclair, Vitalik Buterin, We wanted flying cars, instead we got 140 characters, Whole Earth Catalog, WikiLeaks, William Shockley: the traitorous eight, Y Combinator, Y2K, yellow journalism, Zenefits

This applied to payments, and really to everything else on the internet—social networks, food delivery, ride-hailing—and meant that any tech entrepreneur who wanted to succeed would have to grow as quickly and ruthlessly as possible. There would be a term of art for this, “blitzscaling,” coined, naturally, by Reid Hoffman, Thiel’s good friend and PayPal deputy. Many companies interpreted it to mean spending huge sums of money to try to take over a market, and then, once they’d achieved market dominance, trying to raise prices. But quite a few entrepreneurs—people like Zuckerberg and Uber’s former CEO Travis Kalanick—seemed to see a moral philosophy in blitzscaling as well. Whereas Jobs viewed business as a form of cultural expression, even art, for Thiel and his peers it was a mode of transgression, even activism—a version of what he’d been trying to do at the Stanford Review.

…

Use it, come to love it, let it become an integral part of your life (i.e., become addicted),” an eBay seller complained, comparing PayPal’s management to drug dealers. “And then we’ll start slowly bleeding you dry with fees.” It sounded melodramatic, but it was exactly right—and became a standard part of the Silicon Valley blitzscale playbook. But this wasn’t the only way that PayPal tried to goose revenue. Porn and gambling were booming on the internet at the time, but some banks and credit card processors were refusing to approve online purchases that were identified as either category. That is, unless the porn and gambling purveyors chose to take payments with PayPal, which coded every transaction simply “eCommerce,” even if that commerce involved placing a bet on a box score or downloading a video of a sex act.

…

“He got wrong-footed, and it was hard to get right.” Silicon Valley was losing some of its confidence too. In October 2008, Sequoia began distributing a PowerPoint presentation encouraging its companies to cut costs and conserve cash. The presentation, titled “R.I.P. Good Times,” signaled a rejection of the blitzscaling playbook. No longer would there be enough money for startups to ruthlessly buy market share; they’d have to generate revenue instead. Facebook had seemed destined for an IPO; now that was off the table. Instead the company raised $200 million from Yuri Milner, a Russian investor with ties to the Kremlin.

Extreme Teams: Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail by Robert Bruce Shaw, James Foster, Brilliance Audio

Airbnb, augmented reality, benefit corporation, Blitzscaling, call centre, cloud computing, data science, deliberate practice, Elon Musk, emotional labour, financial engineering, future of work, holacracy, inventory management, Jeff Bezos, job satisfaction, Jony Ive, karōshi / gwarosa / guolaosi, loose coupling, meta-analysis, nuclear winter, Paul Graham, peer-to-peer, peer-to-peer model, performance metric, Peter Thiel, sharing economy, Sheryl Sandberg, Silicon Valley, social intelligence, SoftBank, Steve Jobs, TED Talk, Tony Fadell, Tony Hsieh, work culture

. ,” GQ, January 29, 2013. 10Hastings also believes that putting his firm’s principles in writing promotes productive debate within the company (such as the degree to which the principles are being followed) and how to most clearly communicate them (clarifying statements that may be confusing). 11From Greylock Partners, “Blitzscaling 16: Reed Hastings on Building a Steaming Empire,” www.youtube.comwatch?v=jYhP08uuffs&sns=em. 12Netflix blog post announcing the unlimited maternity and paternity leave policy, blog.netflix.com/2015/08/starting-now-at-netflix-unlimited.html. 13La Verdad, December 27, 2010 (1:06 p.m.), posted on “Hacking Netflix,” www.hackingnetflix.com/2010/12/whats-it-really-like-to-work-at-netflix.html. 14Comment posted by former Netflix vice president on the website Glassdoor.

…

Again, most of this well-articulated in culture deck, so no surprise.” www.glassdoor.com/Reviews/Employee-Review-Netflix-RVW2115622.htm. 15Patty McCord, “How Netflix Reinvented HR,” Harvard Business Review January-February (2014). 16Robert J. Grossman, “Tough Love at Netflix,” SHRM 55 (2010). 17“Netflix Culture: Freedom and Responsibility.” 18The firm’s CEO, Reed Hastings, said the company let go of approximately 1,000 people over its history without a single lawsuit. Interview with Blitzscaling 16: Reed Hastings on Building a Streaming Empire. https://www.youtube.com/watch?v=jYhP08uuffs. Nov. 12, 2015. 19Grossman, “Tough Love at Netflix.” 20Jodi Kantor and David Streitfeld, “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace,” New York Times, August 15, 2015. 21The New York Times is a competitor of the Washington Post, which was acquired by Jeff Bezos several years ago.

…

The best known tool for those who go down this path is called a RACI—which is a template that allows people to specify the roles of various individuals and groups in regard to specific decisions. 26This past year, domestic DVDs accounted for just over 8 percent of the firm’s revenue. 27Greylock Partners, “Blitzscaling 18: Brian Chesky on Launching Airbnb and the Challenges of Scale,” November 30, 2015, www.youtube.com/watch?v=W608u6sBFpo. 28See Scott Berkun, “How Do You Build a Culture of Healthy Debate?” June 28, 2013, scottberkun.com/2013/how-to-build-a-culture-of-healthy-debate/. 29Reed Hastings, CEO of Netflix, asks a slightly different question but with the same intent: “How would the company be different if you were CEO?”

The Startup Way: Making Entrepreneurship a Fundamental Discipline of Every Enterprise by Eric Ries

activist fund / activist shareholder / activist investor, Affordable Care Act / Obamacare, Airbnb, AOL-Time Warner, autonomous vehicles, barriers to entry, basic income, Ben Horowitz, billion-dollar mistake, Black-Scholes formula, Blitzscaling, call centre, centralized clearinghouse, Clayton Christensen, cognitive dissonance, connected car, corporate governance, DevOps, Elon Musk, en.wikipedia.org, fault tolerance, financial engineering, Frederick Winslow Taylor, global supply chain, Great Leap Forward, hockey-stick growth, index card, Jeff Bezos, Kickstarter, Lean Startup, loss aversion, machine readable, Marc Andreessen, Mark Zuckerberg, means of production, minimum viable product, moral hazard, move fast and break things, obamacare, PalmPilot, peer-to-peer, place-making, rent-seeking, Richard Florida, Sam Altman, Sand Hill Road, scientific management, secular stagnation, shareholder value, Sheryl Sandberg, Silicon Valley, Silicon Valley startup, six sigma, skunkworks, Steve Jobs, TechCrunch disrupt, the scientific method, time value of money, Toyota Production System, two-pizza team, Uber for X, universal basic income, web of trust, Y Combinator

And we need to provide cross-training for people whose main entrepreneurial experience is in building new products or building new kinds of companies. This cross-training, by the way, is not only needed in established enterprises. It is also a huge part of the power of Silicon Valley (see LinkedIn co-founder Reid Hoffman’s blitzscaling thesis1) To date, cross-training has taken the form of esoteric knowledge passed down from investors and founders to the next generation. But we can all benefit from systematizing and bringing this method out into the open (as I think The Lean Startup demonstrated). THE BIGGER PICTURE In Part Two, we focused in and looked very closely at the mechanisms for creating transformation and what the results can look like.

…

Byrne, Jack: Straight from the Gut (New York: Warner Business Books, 2001), p. 330. 7. forbes.com/​sites/​miguelhelft/​2015/​09/​21/​dropboxs-houston-were-building-the-worlds-largest-platform-for-collaboration/#58f0ccd9125e; fortune.com/​2016/​03/​07/​dropbox-half-a-billion-users. 8. techcrunch.com/​2013/​11/​02/​welcome-to-the-unicorn-club/. 9. forbes.com/​sites/​howardhyu/​2016/​11/​25/​this-black-friday-jeff-bezos-makes-amazon-echo-sound-better-than-google-home/​#11dc97a66cc4; wired.com/​2014/​12/​jeff-bezos-ignition-conference/; fastcompany.com/​3040383/​following-fire-phone-flop-big-changes-at-amazons-lab126. 10. bloomberg.com/​features/​2016-amazon-echo. 11. fastcompany.com/​3039887/​under-fire. 12. sec.gov/​Archives/​edgar/​data/​1018724/​000119312505070440/​dex991.htm. CHAPTER 2 1. See AnnaLee Saxenian’s Regional Advantage: Culture and Competition in Silicon Valley and Route 128 (Cambridge, MA: Harvard University Press, 1996); Reid Hoffman’s blitzscaling thesis (Part Three Introduction, note 1); and the TechStars Manifesto (Chapter 7, note 5). 2. The term “ambidextrous organization” was coined by Robert Duncan in 1976, in the article “The Ambidextrous Organization: Designing Dual Structures for Innovation,” in The Management of Organization Design: Strategies and Implementation, edited by Ralph H.

…

Scott Cook of Intuit created the delight standard in 2007 with his one-day Design for Delight program, which eventually grew into a company-wide innovation structure. hbr.org/​2011/​06/​the-innovation-catalysts. 6. netpromoter.com/​know/. 7. slideshare.net/​hiten1/​measuring-understanding-productmarket-fit-qualitatively/​3-Sean_Ellis_productmarket_fit_surveysurveyio. 8. These “bingo card” charts are based on my work with GE, and are used with permission from the company. 9. Those of us who have tried to build a real startup without even a part-time CFO have learned this lesson the hard way. PART THREE 1. hbr.org/​2016/​04/​blitzscaling. CHAPTER 10 1. I belong to the Peter Drucker school of gurus: drucker.institute/​about-peter-f-drucker. 2. fakesteve.net/​2010/​04/​an-open-letter-to-the-people-of-the-world.html. CHAPTER 11 1. Entrepreneurs within both the UK and U.S. governments have taken up this approach under the banner of “the strategy is delivery.”

Trillions: How a Band of Wall Street Renegades Invented the Index Fund and Changed Finance Forever by Robin Wigglesworth

Albert Einstein, algorithmic trading, asset allocation, Bear Stearns, behavioural economics, Benoit Mandelbrot, Big Tech, Black Monday: stock market crash in 1987, Blitzscaling, Brownian motion, buy and hold, California gold rush, capital asset pricing model, Carl Icahn, cloud computing, commoditize, coronavirus, corporate governance, corporate raider, COVID-19, data science, diversification, diversified portfolio, Donald Trump, Elon Musk, Eugene Fama: efficient market hypothesis, fear index, financial engineering, fixed income, Glass-Steagall Act, Henri Poincaré, index fund, industrial robot, invention of the wheel, Japanese asset price bubble, Jeff Bezos, Johannes Kepler, John Bogle, John von Neumann, Kenneth Arrow, lockdown, Louis Bachelier, machine readable, money market fund, Myron Scholes, New Journalism, passive investing, Paul Samuelson, Paul Volcker talking about ATMs, Performance of Mutual Funds in the Period, Peter Thiel, pre–internet, RAND corporation, random walk, risk-adjusted returns, road to serfdom, Robert Shiller, rolodex, seminal paper, Sharpe ratio, short selling, Silicon Valley, sovereign wealth fund, subprime mortgage crisis, the scientific method, transaction costs, uptick rule, Upton Sinclair, Vanguard fund

Given how investors preferred the use of brand-name indices, and how investor inflows and tradability is a virtuous circle for ETFs, it essentially allowed BGI to seize and fortify important tracts of the investment landscape undisturbed. The iShares Russell ETF alone manages about $70 billion today, more than its three biggest competitors combined. It was in effect what Silicon Valley today terms a “blitzscaling”—a well-funded, rapid, and aggressive move to build an unassailable market share as quickly as possible. BGI was braced for an aggressive response from State Street and especially Vanguard. Given the latter’s commanding position as a pioneer of low-cost index funds for the masses, many executives assumed that it would seize much of the nascent ETF industry as well.

…

“The ETF is a little bit like the famed Purdey shotgun that you buy over in London,” Jack Bogle once remarked.4 “It’s the greatest shotgun ever made. It’s great for killing big game in Africa, but it’s also great for suicide.” * * * ♦ BARCLAYS GLOBAL INVESTORS MIGHT HAVE been the first to realize that ETFs constituted a new financial technology with vast potential, but it was far from the last. The blitzscaling approach taken by iShares in the early 2000s has become what even some ETF fans term a “spaghetti cannon,”5 with an array of providers churning out increasingly niche products, shooting them against the wall, and seeing what sticks. In 2000, there were still just 88 ETFs with just $70 billion of assets, compared to over 500 index mutual funds that managed $426 billion, according to data from the Investment Company Institute.

…

Boles), 185 Black Monday of 1987, 123, 125, 170–73, 177, 178, 189, 189n, 209 BlackRock Financial Management, 17, 209–21 BGI acquisition, 203, 204–6, 215–16, 221, 222–34 climate change and, 290–93 financial crisis and, 219–21 founding of, 209–12 “Giant Three” scenario, 297–99 gun stock boycott, 285–87 Icahn on, 271 IPO, 214–15 MLIM acquisition, 217–19 naming of, 213–14 SSR acquisition, 216 Black-Scholes-Merton model, 71, 147, 152–53 Blackstone Financial Management (BFM), 210–14 Blair Academy, 89–90 BLES Inspire Global Hope ETF, 238–39 blitzscaling, 200, 239–40 Bloom, Steven, xii, 171–72, 173–74, 177, 178 Bloomberg, Michael, 78n, 149 Bloomberg Barclays Aggregate, 17 BM Personal Computer, 145 Boening & Company, 92 Bogle, David Caldwell, 89 Bogle, Eve Sherrerd, 13, 93–94 Bogle, John “Jack,” ix, 86–105, 244, 276, 296, 302 assistants of, 108, 125, 126–30 background of, 87–88 at Berkshire meeting of 2017, 12–14, 19 billion-dollar milestones of Vanguard, 119–20, 121 corporate governance and public policy, 287 “cost matters hypothesis,” 108, 280 CRSP seminars, 53, 146 DFA and Booth, 146 dinners, 127–28 early finance career of, 86–88, 92–96 early life of, 88–90 education of, 89–92 eighty-eighth birthday of, 12–13, 14 ETFs, 166–68, 239 founding of Vanguard, 11–12, 104–10, 104n free-rider problem, 279 funeral of, 134–35 on “Giant Three” scenario, 299 growing pains at Vanguard, 124, 125, 126 gun stocks and, 286 heart attacks of, 93–94 heart transplant of, 12, 130–31 media and press, 120–21 nickname of “Saint Jack,” 120, 132, 303 personality of, 125 126–27 on Purdey shotgun, 239 schism with Brennan, 130–34 setting up first FIIT (“Bogle’s Folly”), 107–17 “strategy follows structure,” 107 at Wellington Management, 53, 88, 92–104, 130 Bogle, Josephine Lorraine, 88–89, 90–91 Bogle, William Yates, Jr., 88–89, 90–91 Bogle, William Yates, III “Bud,” 88–89, 90, 130, 133 Bogle Financial Markets Research Center, 132–33 Bogleheads, 15, 132 “Bogleisms,” 127–28 Bohr, Niels, 301 bond ETFs, 248, 271–73 bond funds, 275n bond indices, 259–62 Booth, David Gilbert, xii, 138, 139–46 at AG Becker, 141–43, 146 background of, 139–40 at Chicago, 50, 140–41 at DFA, 138, 144–51, 159–60, 162–63 Klotz’s departure, 156–59 at Wells Fargo, 70–71, 75, 138 Booth, Gilbert, 139 Booth School of Business, 157–58 Boston Celtics, 136 Boston Chicken, 137 Boston Globe, 114 Box, George, 51–52 Braham, Lewis, 89, 98n Branson, Richard, 295 Breakfast Club, The (film), 227 Breeden, Richard, 179–80 Brennan, Frank, 128–29 Brennan, Jack, xi, 120–21, 123, 125, 128–34, 240 background of, 128–29 schism with Bogle, 130–34 British East India Company, 300 Brooklyn Bridge, 150 Brown, Robert, 25 Bryn Mawr Presbyterian Church, 134–35 Buffett, Warren, ix, 83, 133, 267n Bogle and, 12–14, 19 on coin flips, 6–7 ESG push and, 294 on hedge funds, 1–3 on pension fund investing, 4–5, 7, 8 on professional fund managers, 4–8, 16–17 wager with Seides, 1–2, 3–4, 6, 9–11, 15–17, 267n bull markets, 5–6, 119, 121, 144–45 Burkart, David, 194n BusinessWeek, 35, 119 Butler, Dave, 136–48 background of, 136–37 at DFA, 137–39, 144–48, 163 California Golden Bears, 136 California Gold Rush, 57, 75 California State University, 206 Campbell, Gordon, 64–65 CANSLIM, 137, 152 “Can Stock Market Forecasters Forecast?”

Uncanny Valley: A Memoir by Anna Wiener

autonomous vehicles, back-to-the-land, basic income, behavioural economics, Blitzscaling, blockchain, blood diamond, Burning Man, call centre, charter city, cloud computing, cognitive bias, cognitive dissonance, commoditize, crowdsourcing, cryptocurrency, dark triade / dark tetrad, data science, digital divide, digital nomad, digital rights, end-to-end encryption, Extropian, functional programming, future of work, gentrification, Golden Gate Park, growth hacking, guns versus butter model, housing crisis, Jane Jacobs, job automation, knowledge worker, Lean Startup, means of production, medical residency, microaggression, microapartment, microdosing, new economy, New Urbanism, Overton Window, passive income, Plato's cave, pull request, rent control, ride hailing / ride sharing, San Francisco homelessness, Sand Hill Road, self-driving car, sharing economy, Shenzhen special economic zone , side project, Silicon Valley, Silicon Valley startup, Social Justice Warrior, social web, South of Market, San Francisco, special economic zone, subprime mortgage crisis, systems thinking, tech bro, tech worker, technoutopianism, telepresence, telepresence robot, union organizing, universal basic income, unpaid internship, urban planning, urban renewal, warehouse robotics, women in the workforce, work culture , Y2K, young professional

Sometimes it felt like everyone was speaking a different language—or the same language with radically different rules. There was no common lexicon. Instead, people used a sort of nonlanguage, which was neither beautiful nor especially efficient: a mash-up of business-speak with athletic and wartime metaphors, inflated with self-importance. Calls to action; front lines and trenches; blitzscaling. Companies didn’t fail, they died. We didn’t compete, we went to war. “We are making products,” the CEO said, building us up at a Tuesday team meeting, “that can push the fold of mankind.” * * * On a chilly morning in late summer, the fog still lingering, we took a field trip to see our own, newly unveiled highway billboards.

…

Or, maybe I did want two, but only if the second one was completely different, an evil twin: Matriarchal Silicon Valley. Separatist-feminist Silicon Valley. Small-scale, well-researched, slow-motion, regulated Silicon Valley—men could hold leadership roles in that one, but only if they never used the word “blitzscale” or referred to business as war. I knew my ideas were contradictions in terms. “Progress is so unusual and so rare, and we’re all out hunting, trying to find El Dorado,” Patrick said. “Almost everyone’s going to return empty-handed. Sober, responsible adults aren’t going to quit their jobs and lives to build companies that, in the end, may not even be worth it.

Capitalism in America: A History by Adrian Wooldridge, Alan Greenspan

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, 2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, Affordable Care Act / Obamacare, agricultural Revolution, air freight, Airbnb, airline deregulation, Alan Greenspan, American Society of Civil Engineers: Report Card, Asian financial crisis, bank run, barriers to entry, Bear Stearns, Berlin Wall, Blitzscaling, Bonfire of the Vanities, book value, Bretton Woods, British Empire, business climate, business cycle, business process, California gold rush, Charles Lindbergh, cloud computing, collateralized debt obligation, collective bargaining, Corn Laws, Cornelius Vanderbilt, corporate governance, corporate raider, cotton gin, creative destruction, credit crunch, debt deflation, Deng Xiaoping, disruptive innovation, Donald Trump, driverless car, edge city, Elon Musk, equal pay for equal work, Everybody Ought to Be Rich, Fairchild Semiconductor, Fall of the Berlin Wall, fiat currency, financial deregulation, financial engineering, financial innovation, fixed income, Ford Model T, full employment, general purpose technology, George Gilder, germ theory of disease, Glass-Steagall Act, global supply chain, Great Leap Forward, guns versus butter model, hiring and firing, Ida Tarbell, income per capita, indoor plumbing, informal economy, interchangeable parts, invention of the telegraph, invention of the telephone, Isaac Newton, Jeff Bezos, jimmy wales, John Maynard Keynes: technological unemployment, Joseph Schumpeter, junk bonds, Kenneth Rogoff, Kitchen Debate, knowledge economy, knowledge worker, labor-force participation, land bank, Lewis Mumford, Louis Pasteur, low interest rates, low skilled workers, manufacturing employment, market bubble, Mason jar, mass immigration, McDonald's hot coffee lawsuit, means of production, Menlo Park, Mexican peso crisis / tequila crisis, Michael Milken, military-industrial complex, minimum wage unemployment, mortgage debt, Myron Scholes, Network effects, new economy, New Urbanism, Northern Rock, oil rush, oil shale / tar sands, oil shock, Peter Thiel, Phillips curve, plutocrats, pneumatic tube, popular capitalism, post-industrial society, postindustrial economy, price stability, Productivity paradox, public intellectual, purchasing power parity, Ralph Nader, Ralph Waldo Emerson, RAND corporation, refrigerator car, reserve currency, rising living standards, road to serfdom, Robert Gordon, Robert Solow, Ronald Reagan, Sand Hill Road, savings glut, scientific management, secular stagnation, Silicon Valley, Silicon Valley startup, Simon Kuznets, Social Responsibility of Business Is to Increase Its Profits, South Sea Bubble, sovereign wealth fund, stem cell, Steve Jobs, Steve Wozniak, strikebreaker, supply-chain management, The Great Moderation, The Rise and Fall of American Growth, The Wealth of Nations by Adam Smith, Thomas Malthus, Thorstein Veblen, too big to fail, total factor productivity, trade route, transcontinental railway, tulip mania, Tyler Cowen, Tyler Cowen: Great Stagnation, union organizing, Unsafe at Any Speed, Upton Sinclair, urban sprawl, Vannevar Bush, vertical integration, War on Poverty, washing machines reduced drudgery, Washington Consensus, white flight, wikimedia commons, William Shockley: the traitorous eight, women in the workforce, Works Progress Administration, Yom Kippur War, young professional

The men who created these corporations typically followed the same sequence of moves that we have seen with Carnegie and Rockefeller. They made bet-the-farm investments in new plants. They grew as big as possible as fast as possible, turning their lower costs into barriers to entry. (Reid Hoffman, the founder of LinkedIn, calls the modern equivalent of this technique “blitzscaling.”)19 They integrated “forward” and “backward.” And they tried to drive sales as high as possible by cutting costs and mass advertising. The final area to fall to the corporation was retailing. In 1850, retailing was completely dominated by mom-and-pop stores. Within a generation, a handful of giants had joined the crowd of midgets.

…

John Bates Clark, The Control of Trusts (New York: Macmillan, 1901), 17. 15. Tedlow, The Rise of the American Business Corporation, 14. 16. Ibid., 16. 17. Richard White, Railroaded: The Transcontinentals and the Making of Modern America (New York: W. W. Norton, 2011), 2. 18. Ibid., 209. 19. Tim Sullivan, “Blitzscaling,” Harvard Business Review, April 2016. 20. Charles Morris, The Tycoons: How Andrew Carnegie, John D. Rockefeller, Jay Gould, and J. P. Morgan Invented the American Supereconomy (New York: Times Books, 2005), 174; Srinivasan, Americana, 209. 21. Naomi Lamoreaux, “Entrepreneurship, Organization, Economic Concentration,” in The Long Nineteenth Century, vol. 2 of The Cambridge Economic History of the United States, ed.

…

See also Federal Reserve capital reserves, 444–47, 446 financial cycles and, 425–26 financial deregulation, 338–43 Great Depression and, 234–36 New Deal-era reforms, 254–55, 340 new nation, 32, 42, 65, 73 panic of 1907 and Pujo Committee, 42, 131, 185 Bank of America, 3 Bak of England, 32, 63, 226–27, 374 Bank of New York, 32 Bank of North America, 32 Bank of the United States, 42, 65, 67, 73, 156, 234 barbed wire, 115–16 Barings Bank, 40, 227 Barnett Shale, 357–58 Basel Accords, 382–83, 384 Bates, Edward, 389 Battle Cry of Freedom (McPherson), 41 Battle of New Orleans, 16 Baumol, William, 403 Bayard, James, 66 Bayonne Bridge, 412 Beame, Abraham, 323 Bear Stearns, 381, 385–86 Beckert, Sven, 75 Bell, Alexander Graham, 11, 109 Bell, Daniel, 281, 360, 423 Bell Labs, 350–51, 352 Bell Telephone, 109–10 Bentsen, Lloyd, 332 Benz, Karl, 104 Berle, Adolf, 206–7, 240–41, 260 Berners-Lee, Timothy, 348 Bernhardt, Sarah, 119 Bessemer, Henry, 14–15, 99 Bessemer steel, 14–15, 99–100, 100, 128 Bevin, Ernest, 278–79 Bezos, Jeff, 355 Bhidé, Amar, 334 Bildt, Carl, 441 Bill of Rights, 157 birthrates, 11, 274, 363 Bismarck, Otto von, 247 bison, 116–17 Black, Fischer, 383 Blackstone, William, 30, 419 Blaine, James, 167 “blitzscaling,” 140 Bloch, Richard and Henry, 293 BNP Paribas, 374 Boesky, Ivan, 338 Bogardus, James, 110 bonanza farms, 114–15 boom-bust cycle, 41–42 bootlegging, 192, 197 Borden, Gail, 119–20 Boston & Maine Railroad, 156 Boston Manufacturing Company, 71 Bower, Marvin, 264, 317–18 Bragg, Arial, 70 Brandeis, Louis, 176–77, 241 Bretton Woods Agreement, 278, 279, 306–7 Brin, Sergey, 354–55, 356, 439 British Labour Party, 188, 276 Broniewska, Janina, 276 Brown, John, 77 Brown, Lewis, 209 Brown Brothers, 79 Bryan, William Jennings, 150–53, 172, 174–75, 181, 183, 195–96 Bryce, James, 158, 159 Bubble Act, 135 Buchanan, Patrick, 344, 423 budget deficit, 27, 139, 305, 331, 367, 368, 372, 409–10 Buffalo Forge Company, 213 Buffett, Warren, 392 Bull, John, 95 Burbank, Luther, 118 bureaucratization, 250–51, 333 Burj Khalifa (Dubai), 395 Burke, Edmund, 5 Burling, Walter, 74 buses, 198–99 Bush, George H.

Open for Business Harnessing the Power of Platform Ecosystems by Lauren Turner Claire, Laure Claire Reillier, Benoit Reillier

Airbnb, Amazon Mechanical Turk, Amazon Web Services, augmented reality, autonomous vehicles, barriers to entry, basic income, benefit corporation, Blitzscaling, blockchain, carbon footprint, Chuck Templeton: OpenTable:, cloud computing, collaborative consumption, commoditize, crowdsourcing, data science, deep learning, Diane Coyle, Didi Chuxing, disintermediation, distributed ledger, driverless car, fake news, fulfillment center, future of work, George Akerlof, independent contractor, intangible asset, Internet of things, Jean Tirole, Jeff Bezos, Kickstarter, knowledge worker, Lean Startup, Lyft, Mark Zuckerberg, market design, Metcalfe’s law, minimum viable product, multi-sided market, Network effects, Paradox of Choice, Paul Graham, peer-to-peer lending, performance metric, Peter Thiel, platform as a service, price discrimination, price elasticity of demand, profit motive, ride hailing / ride sharing, Sam Altman, search costs, self-driving car, seminal paper, shareholder value, sharing economy, Silicon Valley, Skype, smart contracts, Snapchat, software as a service, Steve Jobs, Steve Wozniak, TaskRabbit, the long tail, The Market for Lemons, Tim Cook: Apple, transaction costs, two-sided market, Uber and Lyft, uber lyft, universal basic income, Y Combinator

ct=t(How_Does_Your_Leadership_Team_Rate_12_3_2015). 2 See, for example, the scale-up report, Sherry Coutu et al., November 2014, www.scaleupreport.org/, for a well-documented articulation of the scale-up challenges. 3 Reid Hoffman is now teaching his own version of fast scaling strategies at Stanford: ‘Blitzscaling’, http://techcrunch.com/2015/09/14/reid-hoffman-to-teach-blitzscalingat-stanford-this-fall/. 4 Rocket Internet is a VC firm well known for launching and selling copycat business models in markets when the leading player is not yet established. See, for example, ‘Rocket Internet: What It’s Like to Work at a Startup Clone Factory’, http://thehustle. co/rocket-internet-oliver-samwer. 5 The K-factor simply represents the number of new customers an existing customer brings to the platform on average.

More From Less: The Surprising Story of How We Learned to Prosper Using Fewer Resources – and What Happens Next by Andrew McAfee

back-to-the-land, Bartolomé de las Casas, Berlin Wall, bitcoin, Blitzscaling, Branko Milanovic, British Empire, Buckminster Fuller, call centre, carbon credits, carbon footprint, carbon tax, Charles Babbage, clean tech, clean water, cloud computing, congestion pricing, Corn Laws, creative destruction, crony capitalism, data science, David Ricardo: comparative advantage, decarbonisation, DeepMind, degrowth, dematerialisation, Demis Hassabis, Deng Xiaoping, do well by doing good, Donald Trump, Edward Glaeser, en.wikipedia.org, energy transition, Erik Brynjolfsson, failed state, fake news, Fall of the Berlin Wall, Garrett Hardin, Great Leap Forward, Haber-Bosch Process, Hans Rosling, humanitarian revolution, hydraulic fracturing, income inequality, indoor plumbing, intangible asset, James Watt: steam engine, Jeff Bezos, job automation, John Snow's cholera map, joint-stock company, Joseph Schumpeter, Khan Academy, Landlord’s Game, Louis Pasteur, Lyft, Marc Andreessen, Marc Benioff, market fundamentalism, means of production, Michael Shellenberger, Mikhail Gorbachev, ocean acidification, oil shale / tar sands, opioid epidemic / opioid crisis, Paul Samuelson, peak oil, precision agriculture, price elasticity of demand, profit maximization, profit motive, risk tolerance, road to serfdom, Ronald Coase, Ronald Reagan, Salesforce, Scramble for Africa, Second Machine Age, Silicon Valley, Steve Jobs, Steven Pinker, Stewart Brand, Ted Nordhaus, TED Talk, telepresence, The Wealth of Nations by Adam Smith, Thomas Davenport, Thomas Malthus, Thorstein Veblen, total factor productivity, Tragedy of the Commons, Uber and Lyft, uber lyft, Veblen good, War on Poverty, We are as Gods, Whole Earth Catalog, World Values Survey

More Praise for MORE FROM LESS “I’ve always believed that technological progress and entrepreneurship make our lives better. Here, Andrew McAfee shows how these powerful forces are helping us make our planet better, too, instead of degrading it. For anyone who wants to help create a future that is both sustainable and abundant, this book is essential reading.” —Reid Hoffman, cofounder of LinkedIn and coauthor of Blitzscaling “Andrew McAfee’s optimistic and humane book documents a profoundly important and under-appreciated megatrend—the dematerialization of our economy. In a world where there is much to worry about, his analytical optimism is very welcome. Anyone who worries about the future will have their fears allayed and hopes raised by reading this important book.”

Ghost Road: Beyond the Driverless Car by Anthony M. Townsend

A Pattern Language, active measures, AI winter, algorithmic trading, Alvin Toffler, Amazon Robotics, asset-backed security, augmented reality, autonomous vehicles, backpropagation, big-box store, bike sharing, Blitzscaling, Boston Dynamics, business process, Captain Sullenberger Hudson, car-free, carbon footprint, carbon tax, circular economy, company town, computer vision, conceptual framework, congestion charging, congestion pricing, connected car, creative destruction, crew resource management, crowdsourcing, DARPA: Urban Challenge, data is the new oil, Dean Kamen, deep learning, deepfake, deindustrialization, delayed gratification, deliberate practice, dematerialisation, deskilling, Didi Chuxing, drive until you qualify, driverless car, drop ship, Edward Glaeser, Elaine Herzberg, Elon Musk, en.wikipedia.org, extreme commuting, financial engineering, financial innovation, Flash crash, food desert, Ford Model T, fulfillment center, Future Shock, General Motors Futurama, gig economy, Google bus, Greyball, haute couture, helicopter parent, independent contractor, inventory management, invisible hand, Jane Jacobs, Jeff Bezos, Jevons paradox, jitney, job automation, John Markoff, John von Neumann, Joseph Schumpeter, Kickstarter, Kiva Systems, Lewis Mumford, loss aversion, Lyft, Masayoshi Son, megacity, microapartment, minimum viable product, mortgage debt, New Urbanism, Nick Bostrom, North Sea oil, Ocado, openstreetmap, pattern recognition, Peter Calthorpe, random walk, Ray Kurzweil, Ray Oldenburg, rent-seeking, ride hailing / ride sharing, Rodney Brooks, self-driving car, sharing economy, Shoshana Zuboff, Sidewalk Labs, Silicon Valley, Silicon Valley startup, Skype, smart cities, Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia, SoftBank, software as a service, sovereign wealth fund, Stephen Hawking, Steve Jobs, surveillance capitalism, technological singularity, TED Talk, Tesla Model S, The Coming Technological Singularity, The Death and Life of Great American Cities, The future is already here, The Future of Employment, The Great Good Place, too big to fail, traffic fines, transit-oriented development, Travis Kalanick, Uber and Lyft, uber lyft, urban planning, urban sprawl, US Airways Flight 1549, Vernor Vinge, vertical integration, Vision Fund, warehouse automation, warehouse robotics

Cheape, Moving the Masses: Urban Public Transit in New York, Boston, and Philadelphia 1880–1912 (Cambridge, MA: Harvard University Press, 1980), 1. 175companies merely joined forces: Cheape, Moving the Masses, 172. 175the most powerful, reviled traction monopoly: Walt Crowley, “City Light’s Birth and Seattle’s Early Power Struggles, 1886–1950,” History Link, April 26, 2000, https://www.historylink.org/File/2318. 175enjoyed decades of unrivaled power: Owain James, “We Miss Streetcars’ Frequent and Reliable Service, Not Streetcars Themselves,” Mobility Lab, April 17, 2019, https://mobilitylab.org/2019/04/17/we-miss-streetcars-frequent-and-reliable-service-not-streetcars-themselves/; combination of technological change and federal intervention: “Jersey Trolley Merger,” Wall Street Journal, May 13, 1905, 2. 176$100 billion Vision Fund: Katrina Brooker, “The Most Powerful Person in Silicon Valley,” Fast Company, January 14, 2019, https://www.fastcompany.com/90285552/the-most-powerful-person-in-silicon-valley. 176its total commitment to some $9 billion: Pavel Alpeyev, Jie Ma, and Won Jae Ko, “Taxi-Hailing Apps Take Root in Japan as SoftBank, Didi Join Fray,” Bloomberg, July 19, 2018, https://www.bloomberg.com/news/articles/2018-07-19/softbank-didi-to-roll-out-taxi-hailing-business-in-japan. 177$2 billion into Singapore-based Grab: Yoolim Lee, “Grab Vanquishes Uber with Local Strategy, Billions from SoftBank,” Bloomberg, March 26, 2018, https://www.bloomberg.com/news/articles/2018-03-26/grab-vanquishes-uber-with-local-strategy-billions-from-softbank. 177Ola downloaded $2 billion: Saritha Rai, “India’s Ola Raises $2 Billion from SoftBank, Tencent,” Bloomberg, October 2, 2017, https://www.bloomberg.com/news/articles/2017-10-02/india-s-ola-is-said-to-raise-2-billion-from-softbank-tencent. 17715 percent stake in Uber: Alison Griswold, “SoftBank—not Uber—Is the Real King of Ride-Hailing,” Quartz, January 23, 2018, https://qz.com/1187144/softbank-not-uber-is-the-real-king-of-ride-hailing/. 177Uber picked off Dubai-based Careem: Adam Satariano, “This Estonian Start-Up Has Become a Thorn in Uber’s Side,” New York Times, April 23, 2019, https://www.nytimes.com/2019/04/23/technology/bolt-taxify-uber-lyft.html. 177The damage to consumers: Justina Lee, “Singapore Fine Is ‘Minor Bump’ in Grab’s Ride-Hailing Dominance,” Nikkei Asian Review, September 25, 2018, https://asia.nikkei.com/Spotlight/Sharing-Economy/Singapore-fine-is-minor-bump-in-Grab-s-ride-hailing-dominance. 177Grab cornered more than 80 percent: Ardhana Aravindan, “Singapore Fines Grab and Uber, Imposes Measures to Open Up Market,” Reuters, September 23, 2018, https://www.reuters.com/article/us-uber-grab-singapore/singapore-fines-grab-and-uber-imposes-measures-to-open-up-market-idUSKCN1M406J. 177all launched antitrust investigations: Mai Nguyen, “Vietnam Says Eyeing Formal Antitrust Probe into Uber-Grab Deal,” Reuters, May 16, 2018, https://www.reuters.com/article/us-uber-grab-vietnam-idUSKCN1IH0XNiAikaRey, “Antitrust Watchdog Fines Grab P16 Million over Uber Deal,” Rappler, October 17, 2018, https://www.rappler.com/business/214502-philippine-competition-commission-fines-grab-philippines-over-uber-deal; Yoolim Lee, “Singapore Watchdog Fines Uber, Grab $9.5 Million over Merger,” Bloomberg, September 24, 2018, https://www.bloomberg.com/news/articles/2018-09-24/singapore-fines-uber-grab-s-13-million-for-merger-infringement. 177another fare-slashing battle with Ola: “Steering Group: A Bold Scheme to Dominate Ride-Hailing,” The Economist, May 10, 2018, https://www.economist.com/briefing/2018/05/10/a-bold-scheme-to-dominate-ride-hailing. 177“SoftBank is playing the ride-hailing”: Alison Griswold, “Softbank Has Spread Its Ride-Hailing Bets and Didi Looks Like an Early Win,” Quartz, April 24, 2018, https://qz.com/1261177/softbanks-winner-in-ride-hailing-is-chinas-didi-chuxing-not-uber/. 177“driver incentives, passenger discounts”: Tim O’Reilly, “The Fundamental Problem with Silicon Valley’s Favorite Growth Strategy,” Quartz, February 5, 2019, https://qz.com/1540608/the-problem-with-silicon-valleys-obsession-with-blitzscaling-growth/. 178“locked in a capital-fueled deathmatch”: O’Reilly, “The Fundamental Problem.” 178The Vision Fund’s biggest investor: Brooker, “The Most Powerful Person.” 178the proceeds of an earlier liquidation: Catherine Shu, “Saudi Arabia’s Sovereign Fund Will Also Invest $45B in SoftBank’s Second Vision Fund,” Tech-Crunch, October 2018, https://techcrunch.com/2018/10/07/saudi-arabias-sovereign-fund-will-also-invest-45b-in-softbanks-second-vision-fund/. 178Uber’s multi-billion-dollar quarterly losses: “Aramco Value to Top $2 Trillion, Less Than 5 Percent to Be Sold, Says Prince,” Reuters, April 25, 2016, https://www.reuters.com/article/us-saudi-plan-aramco-idUSKCN0XM16M. 178the House of Saud: Brooker, “The Most Powerful Person.” 178thwart municipal officials’ attempts at enforcement: Mike Isaac, “How Uber Deceives the Authorities Worldwide,” New York Times, March 3, 2017, https://www.nytimes.com/2017/03/03/technology/uber-greyball-program-evade-authorities.html. 179“Even if that means paying money”: Dara Khosrowshahi, “The Campaign for Sustainable Mobility,” Uber, September 26, 2018, https://www.uber.com/newsroom/campaign-sustainable-mobility/. 180Five-cent nickel fares: Cheape, Moving the Masses, 174–75. 180cities . . . grant a ride-hail monopoly: “Free Exchange: The Market for Driverless Cars Will Head towards Monopoly,” The Economist, June 7, 2018, https://www.economist.com/finance-and-economics/2018/06/07/the-market-for-driverless-cars-will-head-towards-monopoly. 180“corrupt and contented”: Cheape, Moving the Masses, 177. 180Jay Gould’s Manhattan Railway Company: Terry Golway, Machine Made: Tammany Hall and the Creation of Modern American Politics (New York: Live-right, 2014), 135. 180took over Puget Sound’s streetcar: Crowley, “City Light’s Birth.” 181Public transit was the competition: United States Securities and Exchange Commission, Registration Statement under the Securities Act of 1933: Uber Technologies, April 11, 2019, 25, https://www.sec.gov/Archives/edgar/data/1543151/000119312519103850/d647752ds1.htm#toc. 181deploy predatory pricing: United States Securities and Exchange Commission, Registration Statement. 182“have been created based on cash flows”: “Asset-Backed Security,” Investo-pedia, accessed December 7, 2018, https://www.investopedia.com/terms/a/asset-backedsecurity.asp. 183Amazon’s body-tracking technology: “The Learning Machine: Amazon’s Empire Rests on its Low-Key Approach to AI,” The Economist, April 11, 2019, https://www.economist.com/business/2019/04/13/amazons-empire-rests-on-its-low-key-approach-to-ai. 8.

How I Built This: The Unexpected Paths to Success From the World's Most Inspiring Entrepreneurs by Guy Raz

Airbnb, AOL-Time Warner, Apple II, barriers to entry, Bear Stearns, Ben Horowitz, Big Tech, big-box store, Black Monday: stock market crash in 1987, Blitzscaling, business logic, call centre, Clayton Christensen, commoditize, Cornelius Vanderbilt, Credit Default Swap, crowdsourcing, data science, East Village, El Camino Real, Elon Musk, fear of failure, glass ceiling, growth hacking, housing crisis, imposter syndrome, inventory management, It's morning again in America, iterative process, James Dyson, Jeff Bezos, Justin.tv, Kickstarter, low cost airline, Lyft, Marc Andreessen, Mark Zuckerberg, move fast and break things, Nate Silver, Paul Graham, Peter Thiel, pets.com, power law, rolodex, Ronald Reagan, Ruby on Rails, Salesforce, Sam Altman, Sand Hill Road, side hustle, Silicon Valley, software as a service, South of Market, San Francisco, Steve Jobs, Steve Wozniak, subprime mortgage crisis, TED Talk, The Signal and the Noise by Nate Silver, Tony Hsieh, Uber for X, uber lyft, Y Combinator, Zipcar

This was certainly Paul Graham’s position during their interview with the Y Combinator board for a slot in the 2009 winter class. “The very first thing out of Paul Graham’s mouth was, ‘You mean people actually use this? Well, that’s weird,’” Joe recalled during our conversation. Brian, recounting that same moment during a 2015 interview with Reid Hoffman in his Blitzscaling class at Stanford, remembered Graham then asking them a rhetorical question that only a really good story could sufficiently answer: “What’s wrong with them?” “That’s not a great way to start an interview of any kind,” Joe said. “It kind of went downhill from there.” It went downhill until Joe ran back into the room after their interview and handed Paul a box of their Obama O’s, which worked (they got their slot) because Obama O’s had a great story behind it, one that explained why Obama O’s existed and why Paul and the Y Combinator team should give Joe, Brian, and Nate a shot.

The Coming Wave: Technology, Power, and the Twenty-First Century's Greatest Dilemma by Mustafa Suleyman

"World Economic Forum" Davos, 23andMe, 3D printing, active measures, Ada Lovelace, additive manufacturing, agricultural Revolution, AI winter, air gap, Airbnb, Alan Greenspan, algorithmic bias, Alignment Problem, AlphaGo, Alvin Toffler, Amazon Web Services, Anthropocene, artificial general intelligence, Asilomar, Asilomar Conference on Recombinant DNA, ASML, autonomous vehicles, backpropagation, barriers to entry, basic income, benefit corporation, Big Tech, biodiversity loss, bioinformatics, Bletchley Park, Blitzscaling, Boston Dynamics, business process, business process outsourcing, call centre, Capital in the Twenty-First Century by Thomas Piketty, ChatGPT, choice architecture, circular economy, classic study, clean tech, cloud computing, commoditize, computer vision, coronavirus, corporate governance, correlation does not imply causation, COVID-19, creative destruction, CRISPR, critical race theory, crowdsourcing, cryptocurrency, cuban missile crisis, data science, decarbonisation, deep learning, deepfake, DeepMind, deindustrialization, dematerialisation, Demis Hassabis, disinformation, drone strike, drop ship, dual-use technology, Easter island, Edward Snowden, effective altruism, energy transition, epigenetics, Erik Brynjolfsson, Ernest Rutherford, Extinction Rebellion, facts on the ground, failed state, Fairchild Semiconductor, fear of failure, flying shuttle, Ford Model T, future of work, general purpose technology, Geoffrey Hinton, global pandemic, GPT-3, GPT-4, hallucination problem, hive mind, hype cycle, Intergovernmental Panel on Climate Change (IPCC), Internet Archive, Internet of things, invention of the wheel, job automation, John Maynard Keynes: technological unemployment, John von Neumann, Joi Ito, Joseph Schumpeter, Kickstarter, lab leak, large language model, Law of Accelerating Returns, Lewis Mumford, license plate recognition, lockdown, machine readable, Marc Andreessen, meta-analysis, microcredit, move 37, Mustafa Suleyman, mutually assured destruction, new economy, Nick Bostrom, Nikolai Kondratiev, off grid, OpenAI, paperclip maximiser, personalized medicine, Peter Thiel, planetary scale, plutocrats, precautionary principle, profit motive, prompt engineering, QAnon, quantum entanglement, ransomware, Ray Kurzweil, Recombinant DNA, Richard Feynman, Robert Gordon, Ronald Reagan, Sam Altman, Sand Hill Road, satellite internet, Silicon Valley, smart cities, South China Sea, space junk, SpaceX Starlink, stealth mode startup, stem cell, Stephen Fry, Steven Levy, strong AI, synthetic biology, tacit knowledge, tail risk, techlash, techno-determinism, technoutopianism, Ted Kaczynski, the long tail, The Rise and Fall of American Growth, Thomas Malthus, TikTok, TSMC, Turing test, Tyler Cowen, Tyler Cowen: Great Stagnation, universal basic income, uranium enrichment, warehouse robotics, William MacAskill, working-age population, world market for maybe five computers, zero day

An AI might, for example, operate as one massive, state-spanning system, a single general-purpose utility governing hundreds of millions. Equally we will also have vastly capable systems, available at low cost, open-source, highly adapted, catering to a village. Multiple ownership structures will exist in tandem: technology democratized in open-source collectives, the products of today’s corporate leaders or insurgent blitz-scaling start-ups, and government held, whether through nationalization or in-house nurturing. All will coexist and coevolve, and everywhere they will alter, magnify, produce, and disrupt flows and networks of power. Where and how the forces play out will vary dramatically according to existing social and political factors.

WTF?: What's the Future and Why It's Up to Us by Tim O'Reilly

"Friedman doctrine" OR "shareholder theory", 4chan, Affordable Care Act / Obamacare, Airbnb, AlphaGo, Alvin Roth, Amazon Mechanical Turk, Amazon Robotics, Amazon Web Services, AOL-Time Warner, artificial general intelligence, augmented reality, autonomous vehicles, barriers to entry, basic income, behavioural economics, benefit corporation, Bernie Madoff, Bernie Sanders, Bill Joy: nanobots, bitcoin, Blitzscaling, blockchain, book value, Bretton Woods, Brewster Kahle, British Empire, business process, call centre, Capital in the Twenty-First Century by Thomas Piketty, Captain Sullenberger Hudson, carbon tax, Carl Icahn, Chuck Templeton: OpenTable:, Clayton Christensen, clean water, cloud computing, cognitive dissonance, collateralized debt obligation, commoditize, computer vision, congestion pricing, corporate governance, corporate raider, creative destruction, CRISPR, crowdsourcing, Danny Hillis, data acquisition, data science, deep learning, DeepMind, Demis Hassabis, Dennis Ritchie, deskilling, DevOps, Didi Chuxing, digital capitalism, disinformation, do well by doing good, Donald Davies, Donald Trump, Elon Musk, en.wikipedia.org, Erik Brynjolfsson, fake news, Filter Bubble, Firefox, Flash crash, Free Software Foundation, fulfillment center, full employment, future of work, George Akerlof, gig economy, glass ceiling, Glass-Steagall Act, Goodhart's law, Google Glasses, Gordon Gekko, gravity well, greed is good, Greyball, Guido van Rossum, High speed trading, hiring and firing, Home mortgage interest deduction, Hyperloop, income inequality, independent contractor, index fund, informal economy, information asymmetry, Internet Archive, Internet of things, invention of movable type, invisible hand, iterative process, Jaron Lanier, Jeff Bezos, jitney, job automation, job satisfaction, John Bogle, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, John Zimmer (Lyft cofounder), Kaizen: continuous improvement, Ken Thompson, Kevin Kelly, Khan Academy, Kickstarter, Kim Stanley Robinson, knowledge worker, Kodak vs Instagram, Lao Tzu, Larry Ellison, Larry Wall, Lean Startup, Leonard Kleinrock, Lyft, machine readable, machine translation, Marc Andreessen, Mark Zuckerberg, market fundamentalism, Marshall McLuhan, McMansion, microbiome, microservices, minimum viable product, mortgage tax deduction, move fast and break things, Network effects, new economy, Nicholas Carr, Nick Bostrom, obamacare, Oculus Rift, OpenAI, OSI model, Overton Window, packet switching, PageRank, pattern recognition, Paul Buchheit, peer-to-peer, peer-to-peer model, Ponzi scheme, post-truth, race to the bottom, Ralph Nader, randomized controlled trial, RFC: Request For Comment, Richard Feynman, Richard Stallman, ride hailing / ride sharing, Robert Gordon, Robert Metcalfe, Ronald Coase, Rutger Bregman, Salesforce, Sam Altman, school choice, Second Machine Age, secular stagnation, self-driving car, SETI@home, shareholder value, Silicon Valley, Silicon Valley startup, skunkworks, Skype, smart contracts, Snapchat, Social Responsibility of Business Is to Increase Its Profits, social web, software as a service, software patent, spectrum auction, speech recognition, Stephen Hawking, Steve Ballmer, Steve Jobs, Steven Levy, Stewart Brand, stock buybacks, strong AI, synthetic biology, TaskRabbit, telepresence, the built environment, the Cathedral and the Bazaar, The future is already here, The Future of Employment, the map is not the territory, The Nature of the Firm, The Rise and Fall of American Growth, The Wealth of Nations by Adam Smith, Thomas Davenport, Tony Fadell, Tragedy of the Commons, transaction costs, transcontinental railway, transportation-network company, Travis Kalanick, trickle-down economics, two-pizza team, Uber and Lyft, Uber for X, uber lyft, ubercab, universal basic income, US Airways Flight 1549, VA Linux, warehouse automation, warehouse robotics, Watson beat the top human players on Jeopardy!, We are the 99%, web application, Whole Earth Catalog, winner-take-all economy, women in the workforce, Y Combinator, yellow journalism, zero-sum game, Zipcar

Not just SAS and ESRI but Craigslist, Basecamp, SmugMug, MailChimp, SurveyMonkey—and for that matter, O’Reilly Media—were all quietly making money. More recently, Bryce noted that “ambitious founders have been trained that billion dollar exits are reserved only for those who follow a very defined playbook for ‘blitzscaling’ a business.” Yet in the last six months of 2016 there were seven tech M&A transactions with a value of more than $1 billion. Of those, only four were venture backed. Three had no investment at all from VCs. This is not new. Other companies that were eventually acquired or went public, like Atlassian, Braintree, Shutterstock, and Lynda.com, had started out the same way, first reaching profitability and scale, and only adding investors late in life as part of a path toward going public or being sold.

The Founders: The Story of Paypal and the Entrepreneurs Who Shaped Silicon Valley by Jimmy Soni

activist fund / activist shareholder / activist investor, Ada Lovelace, AltaVista, Apple Newton, barriers to entry, Big Tech, bitcoin, Blitzscaling, book value, business logic, butterfly effect, call centre, Carl Icahn, Claude Shannon: information theory, cloud computing, Colonization of Mars, Computing Machinery and Intelligence, corporate governance, COVID-19, crack epidemic, cryptocurrency, currency manipulation / currency intervention, digital map, disinformation, disintermediation, drop ship, dumpster diving, Elon Musk, Fairchild Semiconductor, fear of failure, fixed income, General Magic , general-purpose programming language, Glass-Steagall Act, global macro, global pandemic, income inequality, index card, index fund, information security, intangible asset, Internet Archive, iterative process, Jeff Bezos, Jeff Hawkins, John Markoff, Kwajalein Atoll, Lyft, Marc Andreessen, Mark Zuckerberg, Mary Meeker, Max Levchin, Menlo Park, Metcalfe’s law, mobile money, money market fund, multilevel marketing, mutually assured destruction, natural language processing, Network effects, off-the-grid, optical character recognition, PalmPilot, pattern recognition, paypal mafia, Peter Thiel, pets.com, Potemkin village, public intellectual, publish or perish, Richard Feynman, road to serfdom, Robert Metcalfe, Robert X Cringely, rolodex, Sand Hill Road, Satoshi Nakamoto, seigniorage, shareholder value, side hustle, Silicon Valley, Silicon Valley startup, slashdot, SoftBank, software as a service, Startup school, Steve Ballmer, Steve Jobs, Steve Jurvetson, Steve Wozniak, technoutopianism, the payments system, transaction costs, Turing test, uber lyft, Vanguard fund, winner-take-all economy, Y Combinator, Y2K

“We crafted the product management group to not just have empathy for customers and build great products,” she observed, “but also to hold the company together.” Once that product problem was solved, PayPal’s rapid growth led to another set of learnings that influenced the future work of its founders. Reid Hoffman’s neologism “blitzscaling,” for example, and Silicon Valley’s obsession with fast growth can trace at least partial roots to the pair of start-ups on University Avenue. Russ Simmons remarked that one unintended side effect of that scale of growth was that it colored his view of future start-up experiences. “It definitely spoiled me for later, because it’s like, ‘Oh, you just launch a thing and then it takes off, right?’ 

Facebook: The Inside Story by Steven Levy

active measures, Airbnb, Airbus A320, Amazon Mechanical Turk, AOL-Time Warner, Apple's 1984 Super Bowl advert, augmented reality, Ben Horowitz, Benchmark Capital, Big Tech, Black Lives Matter, Blitzscaling, blockchain, Burning Man, business intelligence, Cambridge Analytica, cloud computing, company town, computer vision, crowdsourcing, cryptocurrency, data science, deep learning, disinformation, don't be evil, Donald Trump, Dunbar number, East Village, Edward Snowden, El Camino Real, Elon Musk, end-to-end encryption, fake news, Firefox, Frank Gehry, Geoffrey Hinton, glass ceiling, GPS: selective availability, growth hacking, imposter syndrome, indoor plumbing, information security, Jeff Bezos, John Markoff, Jony Ive, Kevin Kelly, Kickstarter, lock screen, Lyft, machine translation, Mahatma Gandhi, Marc Andreessen, Marc Benioff, Mark Zuckerberg, Max Levchin, Menlo Park, Metcalfe’s law, MITM: man-in-the-middle, move fast and break things, natural language processing, Network effects, Oculus Rift, operational security, PageRank, Paul Buchheit, paypal mafia, Peter Thiel, pets.com, post-work, Ray Kurzweil, recommendation engine, Robert Mercer, Robert Metcalfe, rolodex, Russian election interference, Salesforce, Sam Altman, Sand Hill Road, self-driving car, sexual politics, Sheryl Sandberg, Shoshana Zuboff, side project, Silicon Valley, Silicon Valley startup, skeuomorphism, slashdot, Snapchat, social contagion, social graph, social software, South of Market, San Francisco, Startup school, Steve Ballmer, Steve Bannon, Steve Jobs, Steven Levy, Steven Pinker, surveillance capitalism, tech billionaire, techlash, Tim Cook: Apple, Tragedy of the Commons, web application, WeWork, WikiLeaks, women in the workforce, Y Combinator, Y2K, you are the product

PYMK proved to be one of Growth Circle’s most effective tools, and also one of its most controversial ones, a symbol of how the dark art of growth hacking can lead to unexpected consequences. It wasn’t a Facebook invention—LinkedIn, a growth-crazy company in its own right, did it first. (Reid Hoffman would later put a ribbon on the growth-at-all-costs phenomenon and dub it “blitz-scaling.”) But Facebook took the idea of presenting current members to new and current users to dizzying heights. On its face PYMK seems innocuous enough: a carousel of profile pictures on Facebook presumably connected to you, but somehow not your Facebook friends. Its impetus was to address an imperative that the Growth team’s researchers had unearthed: a new Facebook user is likely to abandon the service if he or she doesn’t connect with seven new friends—fast.